Can not start my Satellite Pro A10

I have a Toshiba laptop Satellite Pro A10. When he tries to start windows, it comes up with the "We apologize for the inconvenience, but windows did not start successfully" etc. I tried all the options for example

Start:
Safe mode
Safe mode with networking
Safe mode with command prompt
Last known good configuration
etc.

None of the options works. All I get is a flow of information about drivers and it then hangs. The last driver in the list is:

multi (0) disk (0) partition (1) \WINDOWS\System32\Drive rs\Mup.sys

I can't clear the checkpoint.

Unfortunately, I can't find the disc that came with the laptop, so I'm well and truly stuck.

Any suggestions?

See you soon

HI Leon,

It is quite normal that there is a list of drivers displayed when you try to boot into 'safe' mode However, if initialization fails, obviously there is a problem with your operating system and your only options are to try to fix the problem by using the recovery console (you will need to boot from a CD of original Microsoft installation), or you can restore the original Toshiba CD recovery full operating system.
A third possibility would be to start with a utility such as Norton Ghost or Acronis image backup/restore and restore a backup previously taken by an external device.

The simplest option is to restore from a backup that is already taken, but if you don't then you would be better restore from the recovery CD Toshiba you can get at any Toshiba authorized Service partner.

Kind regards

Tags: Toshiba

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