can not start my window 7 on hp Pavilion dv7 - 6123cl

Hi all

After hibernation, I couln t wake up my laptop. He gave me some ugly opinions, like intruction error 0 x 000000001200 and i/o error 0xc0000185. When I ran the test of primary hard drive colonettes, the result was "hard disk complete 1 (305). Currently, I do a memory test as well.

Hope to receive everyone's power backwards to revive my laptop.
Thank you

Kim

My laptop computer product ID was LW176UAR #ABA

MODEL DV7 - 6123CL

Hello

305 error code is a failure of the complete (Full) disk Self Test (DST) and would indicate that hard is defective and must be replaced.  This is also consistent with the question of commissioning.

If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

Kind regards

DP - K

Tags: Notebooks

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