Can not update Windows, have executed Mr. Fix It several times?

He cannot get updates from Microsoft. Have executed Mr. Fix It several times, the two download & online. Have also used the system restore. Have more desktop, Dell Dimension 3000 with XP Pro.

Hi Dippity,

In C:\Windows\SoftwareDistribution, find and delete the content (but not the folders themselves) recordsONLY the following two: downloads and the data store.

And what CAN help solve the problem if it is caused by an update incomplete or stuck - but it is not guaranteed to solve the problem of update because at this point we really don't know the cause. It is a cause, and there are others that this procedure allows to solve.

If this does not work, try this: click Start > run > paste the following command into the Run dialog box, and then press ENTER. Wait for the success message.


If the above does not help, then I recommend the following in order of presentation:

Try to reset components WU:
How to reset the Windows Update components?

Try the system update readiness tool:
Description of the preparation tool system update for Windows Vista for Windows Server 2008, for Windows 7 and for Windows Server 2008 R2

Try the Fix WU Utility:
Repair & difficulty of the Windows with Fix WU Utility updates | The Windows Club

If this does not work, post to and close to albums using the dropbox to select the appropriate version of Windows, so you get on the forum who can offer you the best support with update problems.

I hope this helps.

Good luck!

Tags: Windows

Similar Questions

  • can not update; "" Windows or windows defender ' more and I lost my; "' help and support ' file system on startup. Need help to get all that, please.

    I can't update "windows" or "windows defender". Followed the steps described by Microsoft help, tried to download manually, have asked Microsoft to help (no response yet) these first two things didn't work. I even had something like; change setting.that message security came for "Windows update", I have change the security setting, did not just well, still nothing.
    Windows Defender gives me an error code that looks like this;
    Error Code 0 x 80070005
    That's all I can get, and it will not update.
    and on top of it, I've lost my "Microsoft Help and support (it) when I click Start and click Help and support, I get a (?) all help options or when I click on it nothing there is totally 'empty '.
    I have one more problem.
    I tried to defrag my computer, and I can't do it either. I get a grey screen and if I click on anylise or defragment, it does nothing, no error message or anything else. Tried to manually defragment Traore does not work, tried to load a defrag on the web program, wouldn't let me load it.
    Nobody knows what happens here? why I'm having these problems all of a sudden? I do nothing but send E-mails and read my emails and I do not browse the internet or enter sites that are safer. So, what can I do? How to make everything return to normal? can someone help me with this?
    Also let me tell you right now, I'm not an expert on how to do things on the computer, so I'm scitish when it receives or sounds complicated. I don't want to lose my entire system because of these unfortenate none of the work programmes.

    Hello shessy49, welcome.

    I would recommend that we run a SFC (System File Checker) first scan to see what he finds. Try this:

    1. click on START
    2 type "msconfig" (without the quotes) and press enter
    3. go to the "Startup" tab and uncheck all the entries displayed
    4. click on 'Apply' at the bottom right
    5 restart your computer

    After the reboot

    1. click on START
    2. Type "cmd" (without the quotes). Right-click on the result at the top of the menu START and select 'run as administrator '.
    3. type "sfc/scannow" (without the quotes) and press enter

    If the question started very recently, you can try a system restore:

    1. click on START
    2. click on "all programs".
    3. click on "Accessories".
    4. click on "system tools."
    5. click on "system restore."

    6 follow the prompts shown to restore your system to a date before the problem started. Although the system restore does not target the personal data, it is recommended that you back up all data such as music, photos and documents in case something is not bad.

    Let us know what happens

    Thank you!

    Ryan Thieman
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • can not update windows, 8024400 has error code

    I can't update windows, get the error message 8024400 a. have tried to repair, but it will not work until I update windows.

    What browser (exact version) you are using. ?

    Harold Horne MVP responded on 24 September 2012


    You must be at Service Pack 3 level before you can use Windows updates.

    To determine which service pack is currently installed on your computer, follow these steps:

    1. on start and then click Run.

    2 copy and paste, or type the following command, and then click OK:


    A dialog box displays the version of Windows and the service pack that is currently installed on your computer.

    See also:>

    You may be unable to access the site Web Windows Update in Windows XP, Windows 2000 or Windows Server 2003

    If you haven't already done so, you will need to install the SP2 and SP3 (SP1 note no longer exists).

    How to obtain the latest Windows XP service pack>

    SP2 ->

    (for single PCs too)

    For Windows XP Service Pack 2 installation procedure>

    Steps to take before you install Windows XP Service Pack 3>

    It is stated in "How to obtain the latest service pack XP" is.

    If you have problems obtaining the service pack from Windows Update, you can download the package of standalone update from the Download Center. This page will say that this installation package is intended for it professionals and developers. However, you can download this file safely. The following file is available for download from the Microsoft Download Center:

    Download the Windows XP Service Pack 3 package now

    UTC/GMT is 01:04 Saturday, October 6, 2012

  • Still can not update Windows 8.1 because I can't connect to my Microsoft account online.

    OK, excuse me if I'm a little ROUGH, because there is a persistent problem since BEFORE the 8.1 update.

    I can not connect to the Windows store at all.

    Whenever I click on Store Windows, it says

    "We could not connect to the Bank. This could have happened due to a server problem or network connection has expired. Please wait a few minutes and try again. »

    No amount of clicking "don't retry" does nothing.

    Associates, if I click on "connect to a Microsoft account" and click on "Switch to a Microsoft account" I enter my local password, enter my e-mail address, click on 'next', it goes to a screen that says "sorry, we could not connect to the Microsoft services right now. If the problem persists, look for 'referee '.


    Also, I have a laptop that I use on the same home LAN that is not one of these problems and connects very well with the store and my Microsoft Account.

    This problem is started, after a regular update Tuesday Microsoft got.  The only SOLUTION seems to be to refresh my OS, which will eliminate software installations that will take me several DAYS to re - install.

    Note that, with the exception of problems with connection to the store and my Microsoft Account (and update to Windows 8.1) the computer works fine. So I really want to rub the complete set of software I installed in the area by a refresh.

    As near as I can tell there is something very SIMPLE that I have F * CKED UP in the OS that prevents access to the store and my Microsoft Account.  There should be a SIMPLE FIX for THIS. But I have not yet found. I asked BEFORE on the community forums and got NO SATISFACTORY RESPONSE.

    What you say Microsoft? Is your only solution destroy my existing work of the software game and spend several days recreate?

    When I bought Windows 8, I downloaded an ISO. I think you can still get an ISO from Microsoft if you ask him nicely.

    I am lucky to have a Windows 8 DVD, so I have no problem, but try this solution to get the ISO standard

  • Can not update windows XP SP3


    After I format a computer and try to get the updated windows, it gives 0x8024D001 error code
    I tried all discussions about windows update errors, but there is still no result.
    I am also attaching the image.
    Help, please.
    Thank you.

    Hi Tommy,.

    You can go ahead and try the steps of troubleshooting provided in the link below and check if they help to resolve the issue.

    You are unable to access the Windows Update Web site on a computer that is running Windows XP

    I hope that helps!

    Let us know the status of the issue once you have completed the troubleshooting steps.

  • Operating system not recognized, can not update windows

    I can't update microsoft products, or get online as my operating system has become "unrecognizable."  This prevents me to access patches from microsoft online, or get updates.  I tried to repair the installation, but that doe not work either.  All other features are the same, no noticeable problem.  Windows XP Professional


    You can try running "sfc/scannow" from the command prompt. How do to run the command prompt - click on "Start" - "run" - write CMD , and then click OK.


  • Help! Can not update Windows 7.

    I examined the various knowledge base articles and downloaded the troubleshooting and updating tool.  I also tried to download the update to download windows script and the following things happened:

    -Hang facilities

    -run the update script gets "access denied."

    I must have spent all day trying to get MS. updates  I even changed the DNS to because I heard that there may be problems with the Time Warner network connection.

    I came to a point where I don't know what else to do...

    I've never had this problem before.


    Thank you.

    Microsoft made a big mess of Windows Update!  Obviously, Windows 7 owners receive a low priority.  This happened 6 months now.  WU can take many hours.  In most cases, PATIENCE is the best tool.  A lot of people stop at Midway WU after a few hours, assuming it is broken.  Then take all kinds of measures to try to "fix".  In most cases, it is not broken.  In many cases the 'fixing' problems that didn't have to be there.

    In addition to this, as you can read about it in the statutes of Woody Leonhard, Microsoft has been releasing a lot of bad updates that are not tested and cause countless problems.

    The advice I give to my clients is to assign WU to NEVER, run it manually once per month and hide any update is optional, or unqualified security.  More simply, only install the security updates.

    Microsoft has not released an update to Windows 7, which was not helpful to Win7 overall of 2015.   I don't expect everything.   All security updates are not or are optional are tools to help Microsoft to turn your computer into what she wants it to be and help them spy on how you use your computer.

  • Can not update Windows OS because I lost icon for registry


    I have a Satellite L10. When I installed windows, I cleaned the icon of the windows registry and toshiba. Of course I have registerd in Toshiba time spent but for windows, I owe to reg and sent a copy to microsoft to allow Microsoft to update.
    So now I can do not to update.
    Please me what can I do now?

    Sorry, but what you want to register? The image of Toshiba is already active and ready for all the updates.
    You n t need to save anything!

  • Can not update Windows XP Pro!

    My computer came from a church.  In January we had a fire in their apartment, so we lost everything. Including our computers. If the Church gave me one that was given to them. And the admin password is at stake. And nobody knows. I can't download the help I need, until I do? I can't afford to pay for help. And my children really need to be able to school he work on it.     Please help me.     Windows XP Professional SP3 operating sys

    "Tazziaa" wrote in the new message: * e-mail address is removed from the privacy... *

    My computer came from a church.  In January we had a fire in their apartment, so we lost everything. Including our computers. If the Church gave me one that was given to them. And the admin password is at stake. And nobody knows. I can't download the help I need, until I do? I can't afford to pay for help. And my children really need to be able to school he work on it.     Please help me. Windows XP Professional SP3 operating sys

    All Win XP Professional facilities have a built-in "Administrator" user account.  By default, the built-in "Administrator" account has no password - so if the logon screen asks for a password, leave the field blank password.

    However, the built-in "Administrator" account is designed for troubleshooting - and not for normal daily use. Therefore, the first owner of the computer could have created one or more accounts ordinary user (with or without administrator privileges).  The built-in "Administrator" account usually disappears from view, as soon as there are all the other user accounts on the computer.

    I don't know if your problem is with the default "Administrator" account - or if it affects a different user account (which may have administrator privileges).

    If the default "Administrator" account is hidden from the normal login screen, press Ctrl + Alt + Delete two times.  Then type 'Administrator' in the account name field and leave the password empty field.  Alternatively, you can try to start safe mode. The start screen will probably prompt allows you to select a user account.  Select the account named "Administrator" and leave the password empty field.

    I hope that you will be able to boot into the built-in Administrator account.  If so, open Control Panel, and then double-click user accounts.  Select the account you want to use on a daily basis - and remove or change the password.

  • CC will not update anything, error code 205, contacted Adobe several times, never a problem with my laptop, just the PC on the same network home. They can't fix it. Tell me that I need a different network provider.

    ADOBE has taken control of my PC to try to understand it, without success. Then give me a link so I can direct download for the programs that I need updates for.

    Error 205 is mainly for internet connectivity interrupted as well as firewalls, I guess you must have lived:

    Error download or update Adobe Creative Cloud applications

    You can search for solutions in:

    Installation of Creative Cloud-error 205

    Creative cloud error 205

    ERROR 205



  • Error database that can be updated windows detected 0x8007000D - not been fixed in Windows 8.

    Original title: slow startup and commissioning, also blocks windows 8

    My computer began to take 10 minutes to start and run. then hangs every now and again when I use it.

    I had problems installing an update and I thought that was the problem, so I followed the instructions and installed the update (KB2855336) on a clean restart. When I put the settings back to normal reboot I see the update succeeded, but the computer is still a good 10 minutes to restart.

    I tried to do a repair, but this is notauto-start.

    I tried to run a sfc/scannow and that froze the verification step 100%, I have waited a long time, checked in the Task Manager and saw that he was inactive and if you click end task.

    My Task Manager shows 99% or 100% use of the disk.

    I tried to do a system restore to a point in mid-July and which failed, error 0x80071a90 code.

    I followed the advice of someone to uninstall the update and restart twice, but the problem persists.

    What can I do to fix this? I use my laptop to work and so I need this problem as soon as possible.

    I just tried in safe mode and also it took forever to start and run. I tried different jumpers in safemode, maintenance of the system not found no problem, windows update however found two:

    Error in database that can be updated windows detected 0x8007000D - not fixed

    Windows Update, the components must be repaired to no fixed

    Help, please!

    Thank you


    This problem is usually caused by Windows Update corrupted downloads or installations. However, virus infections are also known to cause this problem. Before scanning for viruses, please try these troubleshooting steps and check whether the problem is resolved:

    Method 1: reset the Windows Update components and check if the error persists:

    How to reset the Windows Update components?

    Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

    Method 2: use Deployment Image Servicing and Management to fix Windows Update errors.

    To do this, follow these steps:

    a. press the Windows key + C and type cmd in the Search box.

    b. right-click on command prompt and select run as administrator.

    c. type these commands and press enter after each:

    DISM.exe / Online/Cleanup-image /Scanhealth

    DISM.exe / Online/Cleanup-image /Restorehealth

    d. close the command prompt, and then run Windows Update again.

    Please get back to us with the State of the question.

  • can not update software adobe reader IX error windows do not have sufficient rights to modify the file

    can not update software adobe reader IX error windows do not have sufficient rights to modify the file

    Hi janl35265451,

    Make sure that you are connected with the Admin account to install the updates.

    Open the drive, go to the Help menu & "Check for the Updates.

    Kind regards

  • WINDOWS 10 can not update CC 2014 to 20141

    WINDOWS 10 can not update CC 2014 to 20141

    It says up to date

    This version fixes the installation problem...

  • Can not update Firefox on Windows 10!

    Windows 10, I'm in firefox 39.0
    Can not update Firefox 40.0
    The application to down load fails after about 39 KB

    in this case, please try to refresh firefox and see if that makes a difference...

  • I am running Xp SP2 Windows does not update anything more and gives me [error number: 0x8024400A] Why can't update Windows again?

    I am running Xp Sp2 and about a month, there are, I tried updating to SP3 (new) and it sends my computer fits in. It keeps just reboot and reboot (SP3 has always done this has my computer since its release). I had to do a cover of the plant to return to the place where he could start normally but now Windows does not update anything. I go to Windows Update, it goes through the motions of checking to see if everything is legitimate, click the express button and gives me "the website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem. [Error number: 0x8024400A]   After going through the links provided and find no solution the last link sent me here. So why can't update Windows?

    Hi kriplurr,

    Thank you for keeping us posted about the State of the question.
    I'm glad you are able to run the updates.
    You can download the Windows Installer under the following link and check.
    Windows Installer 3.1 v2 (3.1.4000.2435) is available
    Or you can download it directly at the following link.
    (a) click on the above link.
    (b) click Download next to WindowsInstaller-KB893803-v2 - x 86-.exe
    (c) install and check.
    Hope this information helps.

Maybe you are looking for