Can not upgrade Lightroom - ERROR: DS015: cannot read the target of the symbolic link to the source file

Hello

I'm trying to upgrade from Lightroom to the latest version on my last OS X 10.11 with all updates. The update fails with the error in the log:

ERROR: DS015: cannot read the target of the symbolic link to the source file "/ Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Helpers/DynamicLinkMediaServer/application/dynamiclinkmediaserver.» app/Contents/amecommand.app/Contents/Dictionaries "Seq (30)"

Please find attached the log.

Thank you

Dmitry

26/07/16 15:26:48:532 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

26/07/16 15:26:48:532 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | START - Installer Session

26/07/16 15:26:48:532 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

26/07/16 15:26:48:532 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Version of RIBS: 9.0.0.65

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | The OSX version: 10.11.6

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER: [Total timer]

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | CHECK: Single Instance

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | CHECK: credentials

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Load deployment file

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | DeploymentFiles option not given

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | CHECK: Another installer native OS already running

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Create required folders

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Assuming the installation mode

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Search for path source install

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Media Sync DB...

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER: [synchronize media DB]

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Pre check media db sync

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | End of pre check media db sync. Exit code: 0

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER END: [media DB Sync] had 32 milliseconds (0.032 seconds) DTR = 15625 Kbps (15,2588 Mbps)

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Ready to initialize the session started by...

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER: [CreatePayloadSession]

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | -START - updated media Sources - BEGIN-

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Update source path: /Users/username/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.6.1

26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Update media info for: {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}

26/07/16 15:26:48:534 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Ignoring the original being local installation source data

26/07/16 15:26:48:534 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |   Type: order 0, volume: 1, name of media: Lightroom 6

26/07/16 15:26:48:534 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |   Path: /Users/username/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.6.1/payloads/AdobeLi ghtroom6-mul-210716042246/AdobeLightroom6-mul - 210716042246.zip

26/07/16 15:26:48:534 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | -Updated media Sources - the END-

26/07/16 15:26:48:539 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Support for the version of COAST range: [0.0.0.0,9.0.0.65]

26/07/16 15:26:48:539 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | -CreatePayloadSession: the machine is x 86-

26/07/16 15:26:48:540 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | _ Check _ subscribers dependence

26/07/16 15:26:48:541 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Order of operation BEGIN all the payloads of session: library (requires, satisfied)

26/07/16 15:26:48:541 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |   Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}: 0 (0.0)

26/07/16 15:26:48:541 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | COMPLETE the operation order for all the payloads of session: library (requires, satisfied)

26/07/16 15:26:48:541 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Patch Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF} can be applied to the product Adobe Lightroom 6.0.0.0 {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}

26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Setting the property "conflictingProcessInfo": /tmp/6800FD8F-2255-41DB-BDAC-3E2051C4867E/95C9D108-2A4B-4DD6-A99C-4AB76BBC4C6D

26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Setting the property "installSourcePath": /Users/username/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.6.1

26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Definition of property 'mode': silencer

26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Setting the property "updateManifestPath": Users/username/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeLightroom-6.0/6.6.1/6.6.1.xml

26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Setting the property "workflow": update

26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Replace the "conflictingProcessInfo" property to: /tmp/6800FD8F-2255-41DB-BDAC-3E2051C4867E/95C9D108-2A4B-4DD6-A99C-4AB76BBC4C6D

26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Replace the "extensionsOnly" property to: 1

26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Replace the 'mode' property to: silent

26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Replace the "patchesOnly" property to: 1

26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Replace the "updateManifestPath" property to: Users/username/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeLightroom-6.0/6.6.1/6.6.1.xml

26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Replace the "workflow" property to: update

26/07/16 15:26:48:637 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Find actions of payload:

26/07/16 15:26:48:637 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Decide which mode of installation to use...

26/07/16 15:26:48:638 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Setting START asked actions of payload

26/07/16 15:26:48:638 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Value returned by searches for payload: Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF} is: false

26/07/16 15:26:48:638 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | String action for Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF} is installed

26/07/16 15:26:48:638 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Setting END asked actions of payload

26/07/16 15:26:48:639 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Were collected advanced path check to INSTALLDIR

26/07/16 15:26:48:639 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | INSTALLDIR is a correct path

26/07/16 15:26:48:639 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | INSTALLDIR is not the root path

26/07/16 15:26:48:639 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | INSTALLDIR is on a local volume

26/07/16 15:26:48:639 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | INSTALLDIR is on a volume that is accessible in writing

26/07/16 15:26:48:639 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | INSTALLDIR is not on a case-sensitive volume

26/07/16 15:26:48:639 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | INSTALLDIR successful path validation database path: / applications

26/07/16 15:26:48:731 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Operations START InstallOperationsQueue unordered

26/07/16 15:26:48:731 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |   Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}: operation to install

26/07/16 15:26:48:731 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Unordered InstallOperationsQueue to END operations

26/07/16 15:26:48:731 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | START InstallOperationsQueue ordered operations

26/07/16 15:26:48:731 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |   Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}: operation to install

26/07/16 15:26:48:731 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | END InstallOperationsQueue ordered operations

26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Payloads were committed before the flight.

26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Call pre-sessional custom Hook

26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Operations START InstallOperationsQueue unordered

26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |   Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}: operation to install

26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Unordered InstallOperationsQueue to END operations

26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | START InstallOperationsQueue ordered operations

26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |   Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}: operation to install

26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | END InstallOperationsQueue ordered operations

26/07/16 15:26:48:821 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Call the code to the custom action for the pre-installation for payload Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}

26/07/16 15:26:48:821 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER: [operation payload: {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}]

26/07/16 15:26:48:822 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

26/07/16 15:26:48:822 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Operation of the installer: PayloadInstaller

26/07/16 15:26:48:822 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

26/07/16 15:26:48:822 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Request to install the payload

26/07/16 15:26:48:823 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 payload {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}: ARKEngine component of path Applications/Utilities/Adobe Application Manager/DECore/6/resources

26/07/16 15:26:48:841 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Extraction of asset:/Users/username/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.6.1/payloads/A dobeLightroom6-mul-210716042246/AdobeLightroom6-mul - 210716042246.zip

26/07/16 15:26:48:841 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Affecting false in the unzipper file open option

26/07/16 15:27:36:874 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | All self-extracting assets. Number of assets: 1

26/07/16 15:27:36:874 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | CustomizedPatch property not found in the database

26/07/16 15:27:36:875 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Begin the installation of payload to /Users/username/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.6.1/payloads/AdobeLi ghtroom6-mul-210716042246/Install.db

26/07/16 15:27:36:947 | [ERROR] |  | OOBE. OF |  |  |  | 2179572 | DS015: Cannot read the target of the symbolic link to the source file "/ Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Helpers/DynamicLinkMediaServer/application/dynamiclinkmediaserver.» app/Contents/amecommand.app/Contents/Dictionaries "Seq (30)"

26/07/16 15:27:36:947 | [WARNING] |  | OOBE. OF |  |  |  | 2179572 | DW063: The ARKCopySymlinkCommand command failed. (30 Seq)

26/07/16 15:27:36:947 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | End of the installation of payload to /Users/username/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.6.1/payloads/AdobeLi ghtroom6-mul-210716042246/Install.db

26/07/16 15:27:38:161 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | * = * = * = * = * = * = * = * = * = * = * = * = * = * = * = * Operation completes. Statut : 2 = * = * = * = * = * = * = * = * = * = * = * = * = *

26/07/16 15:27:38:161 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER END: [operation payload: {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}] took 49342 milliseconds (49,342 seconds) DTR = 14796 Kbps (14,4492 Mbps)

26/07/16 15:27:38:163 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | OverrideFile specified user:

26/07/16 15:27:38:164 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | The inventory of the csu was not updated for Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 payload is {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}, the value of the local var - 1

26/07/16 15:27:38:165 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Asking the pre-installation for payload Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 RESTORE custom action code {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}

26/07/16 15:27:38:292 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | No operation.  We finished:

26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Total number of installed components: 0

26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Total components repaired: 0

26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Total number of removed components: 0

26/07/16 15:27:40:302 | [WARNING] |  | OOBE. OF |  |  |  | 2179470 | DW050: The following payload errors were found during the installation:

26/07/16 15:27:40:302 | [WARNING] |  | OOBE. OF |  |  |  | 2179470 | DW050: - Adobe Lightroom_6.6.1_AdobeLightroom6 - mul: installation failed

26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Call post-Forum custom Hook

26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER END: [Total Timer] took 51895 milliseconds (51,895 seconds) DTR = 15131,4 Kbps (14,7768 Mbps)

26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | -------------------------------------- Summary --------------------------------------

26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |  -0 fatal Error (s), 1 Error (s)

26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | The OSX version: 10.11.6

26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |

26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | -Payload: Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}.

26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | ERROR: DS015: cannot read the target of the symbolic link to the source file "/ Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Helpers/DynamicLinkMediaServer/application/dynamiclinkmediaserver.» app/Contents/amecommand.app/Contents/Dictionaries "Seq (30)"

26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |

26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Please find the error string above to find when the error occurred.

26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | These errors resulted in installer exit code mentioned below.

26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | -------------------------------------------------------------------------------------

26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |

26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Exit code: 7 - could not complete the silent workflow.

26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Please see specific errors for troubleshooting. For example, ERROR: DS015...

26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | END - Installer Session

26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

Hi PDS,

Thanks for sharing of the log file, it helps us to understand the root cause of the problem and help your best and fast, according to the newspaper shared the main error is 'Code output 7', I recommend you to try the solutions in the following link and share the results:

Errors 'Exit Code 6' and 'exit 7 "Code install Adobe CS6, CS5.5, CS5, Premiere Elements and Photoshop Elements.

Waiting for your response.

Tags: Adobe

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    http://support.Microsoft.com/kb/319128
     
    Aziz Nadeem - Microsoft Support
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    I'm going crazy because of this

    Hello

    1. What is the format of the file system on the external hard drive?

    2. are you able to copy or move files into the computer?

    You can follow the suggestions mentioned below and check with the question.

     
     
    Method 1:Delete CCG, prefetch files.
     
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    (1) open the window run (Windows key + R)

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    Method 2: Run the tool (SFC.exe) System File Checker, try to copy the files and check.
     
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    Method 3: Run the check disk then try to copy the files and check.
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    Hello

    1. where are the files located?
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    This can happen if the file is used by some programs / demand or is corrupt.

    Follow these steps:

    Method 1: Check if you are able to delete the files in safe mode.
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    Method 2: Ownership of files and check if you are able to delete.
     http://support.Microsoft.com/kb/308421

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    Is the path to the really long folder?

    Any file or folder has a space beginning or end?

    Click Start, run, type cmd , and press ENTER to open a command prompt. In the command prompt...

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    DEL \\.\driveletter:\path\filename

    For a test folder

    RD \\.\:\\
     
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    Tricky

  • "Cannot read the source file or disk" when copying photos

    I am train back to top/save families photographs stored on the C drive in the folder 'My photos' on an external HARD drive.
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    Sandrine

    Hi JasjitRehsia,

    I've seen some posts where it is perhaps due to an error on the hard disk. See the article after some troubleshooting:

    http://Windows.Microsoft.com/en-us/Windows7/check-a-drive-for-errors

    I hope this helps!

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    I have some files that have been sent to me by a colleague. I have removed but cannot delete the last file. I've never met this before. What should I do?

    Thank you

    Sunil

    Try this:

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    Try to start safe mode and see if it will remove. If this isn't the case, give this tool a whirl.

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    Download from CNET
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    http://support.Microsoft.com/kb/308421

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    Step 1:

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  • current noise to the top of the "error copying file or folder" cannot copy file: cannot read the source file or disk.

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    Hello

    You can view these methods:

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    Tskilonger,

    Welcome to the Microsoft Answers community.

    Try to delete the file in safe mode:

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    1. reboot your computer and start pressing F8 on your keyboard. On a computer that is configured to start to multiple operating systems, you can press the F8 key when the Boot Menu appears.

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    Lisa
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    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Im making a new 12.1.1 install the new test server and unziped downloaded media on the disc (not not using DVD). I ran not adautostg.pl because I felt is was not necessary because the downloaded media.

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