Can receive, but can'rt email on Windows Mail

I use Windows Mail to my Roadrunner email account.  A few days ago I sent an email I had received from a reliable source on my PC at home.  Since then, I'm OK, reception of emails, but cannot send anything.  Outgoing messages stay in my Outbox.  This an email I have tried to convey is still there and if I try to move it or remove it, an error message appears.  I spoke with Brighthouse (Roadrunner) and after I restarted my computer, but also other things that I told him that I had already tried, it has been determined that there is no problem with my account.  Indeed, I can access and send email when the RR remote access.  They told me to contact Microsoft, which I did and they can remove, but want to charge me $ 59.95 more taxes to do it.  They told me to try to call Dell, since my product ID is OEM, but Dell is closed until tomorrow.

Can someone tell me please how to remove this email?

Click: File | Work offline. Can you remove it from the Outbox, or do it now?

Otherwise:

How to remove an Undeletable Message stuck in Windows Mail
http://www.Vistax64.com/tutorials/62560-Windows-Mail-problems.html

WMUtil
http://www.oehelp.com/WMUtil/default.aspx

Bruce Hagen ~ MS - MVP [Mail]

Tags: Windows

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