Can send faxes but cannot receive a

Original title: fax

I can send a fax, but may not receive an error message shows no phone line connected I have hp office jet 5610 all in one printer and the computer new acer laptop

Hi bettyhellard,

1. what operating system is installed on your computer?

2. what program you use to send and receive faxes?

I suggest you try the steps from the following links:
Can't send or receive faxes: troubleshooting fax problems
http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c00297388&LC=en&cc=UK&DLC=en#N425

Solve fax problems
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-fax-problems

Tags: Windows

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