can send only can receive emails

I have a hp Pavilion with windows vista program. I'm using windows mail as my e-mail program. I don't use web mail except when required in the forums or chat. I can't receive e-mails can I send.  I can send and receive for me very well. Go to web mail and send and receive fine. but send to my windows mail and anything else that he sent successfully. I have other people who have sent e-mail to me and I got nothing. I spent 2 hours with my provider, they said that everything was going well on the side there is problem of microsoft I spent 3.5 hrs. with hp support and they said its possibly problem microsoft but as always ms Gets the fault only so he can be something else, I use my e-mail address for 60% of the computer time I have a lot of correspondence that I need to recover. I hope someone can help because it is the place where I got answers when nobody else could. Finally add all the incoming and outgoing servers. in the properties and parameters are placed correctly. I use Norton 360 and disabled firewall and still could not receive. Each I could possibly know is set correctly. Including show messages. Please help thanks again once.

Hi t-4-2 & ironworkerway:

Let me add my 2 cents, the only way to be sure to get Norton analysis really off e-mails, remove Norton completely and then apply this tool.

Download and run the Norton removal tool:
http://Service1.Symantec.com/support/tsgeninfo.nsf/docid/2005033108162039
Then, perform a custom installation of Norton and remove from the analysis when the choice of e-mail messages.

In my humble OPINION, a better option would be to leave Norton completely out of the picture and install Avast, (without analysis of the e-mail) or Microsoft Security Essentials, (don't even use analysis of e-mail).

The two freeware. No resource hogs. And much more user-friendly WinMail.

Avast:
http://www.avast.com/eng/download-avast-home.html

In the case of Avast, choose Custom Installation and under the Protection of the resident, uncheck the box: e-mail, Internet and Outlook/Exchange.

Microsoft Security Essentials:
http://www.Microsoft.com/security_essentials/default.aspx

(No analysis of e-mail to worry)

Bruce Hagen MS - MVP [Mail]

Tags: Windows

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