Can someone help me? Here's my problem, I typed my redemption code and got my serial number, but as I get a pen and crushed paper my computer and now I can't have my serial number for the 14 items

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  http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall

  http://forums.Adobe.com/community/download_install_setup/creative_cloud_faq

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  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

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  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/default.aspx/KB/326246

  'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

  See you soon.

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  Original title: message "the underlying connection was closed unexpectedly.

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  Thanks for your suggestions. The internet connection works properly on the computer.
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