Can someone help me with the error message "Creative Cloud Files folder missing"?

Hello

I'm on a Mac (OS X 10.10.1) and recently changed the folder name 'users' of my system to something else. I think that I followed all the steps correctly Apple to make sure that my user account name and the directory of the user are in alignment after the change. However, the creative cloud do not update the extension / address of the location to sync files. I went into the preferences of creative Cloud and saw the location of the file ' ' was still announcing the former name for the folder my Mac user. I used the dropdown to select 'Other' and then selected the folder of the newly appointed user. Creative application Cloud then began loading (presumably to restore the sync connection), but then gave me the same error again. When I return in Cloud creative preferences, the location of the file ' ' now shows the newly named good, user folder, but I still get the same error message every time I try to turn on sync. Even with the correct file shown as the 'file location', the error message always refers to the old extension / address of the location of the file.

How can I get Creative cloud to update the address of the file? He seems to have accepted my change the 'location', but the address of the file itself has not been updated.

FYI: clicking 'Restore' option does not at all help. It produces just the same pop-up over and over again until I got disabling sync.

UPDATE: I restarted my computer and went through the same exact process above and now looks be it resolved itself. the error message no longer appears after that I have turn on sync. In my opinion, everything works fine now. Basically, it seems that the solution is to completely reboot your computer.

Tags: Adobe

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