Can't get laptop to play DVDs or watch pictures on the disc. Can someone help?

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• I am trying to build a DVD menu, but whenever I click on the button "Toggle the display of the menu" options I get no picture and I am unable to create a menu. Can someone help me with this?

  I am trying to build a DVD menu, but whenever I click on the button "Toggle the display of the menu" options I get no picture and I am unable to create a menu. Can someone help me with this?

  You need to install the library separately:

  http://helpx.Adobe.com/Encore/using/download-library-content.html

• I have PSE 7 and with official serial number. I have a new laptop and I can not install PES. I'll gett a mistake: not good serial number... :( I uninstalled the PSE from my old computer software. Can someone help me?

  I have PSE 7 and with official serial number. I have a new laptop and I can not install PES. I'll gett a mistake: not good serial number... I uninstalled the PSE from my old computer software. Can someone help me?

  To locate the serial number:

  ----------------------------

  http://helpx.Adobe.com/x-productkb/global/find-serial-number.html

  Error "serial number is not valid for this product". Creative Suite
  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html

  Error failed to validate the serial number | CS6
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• My videos play fine until I publish, then it freezes, but the commentary continues to play. Can someone help me?

  My videos play fine until I publish, then it freezes, but the commentary continues to play.  Can someone help me?

  Here is a link to my youtube video: http://www.youtube.com/watch?v=eCLgwadTA1c&feature=youtu.be

  Hello

  1. is it a problem with any particular Web site?

  2. what version of Internet Explore do you use?

  3. you remember changes to the computer before the show?

  4. How do you try to post the video?

  5. what applications do you use to read or download the video?

  I would be able to guide you in the right direction once I get enough information.

  Reference:--

  http://Windows.Microsoft.com/en-us/Windows-Vista/publish-a-movie-in-Windows-Movie-Maker

• Can someone help me? I have a dell windows vista and the cd/dvd drive won't work correctly. Whenever I have insert a cd/dvd, it takes forever to read, and it ejects itself. Why?

  Can someone help me? I have a dell windows vista and the cd/dvd drive won't work correctly. Whenever I have insert a cd/dvd, it takes forever to read, and it ejects itself. Why?

  Hello

  Detect and automatically fix problems of CD/DVD
  http://support.Dell.com/support/topics/global.aspx/support/DSN/document?c=us&l=en&s=Gen&docid=56A1F87CD8895B0EE040AE0AB7E15FFC

  Please make all below even if you have done some before as it is often the set of operations which solves
  the question.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• Hi, my dvd player does not show on my computer and Device Manager. can someone help me?

  Hi, my dvd player does not show on my computer and Device Manager. can someone help me? HP dv6700z laptop.

  # It is now showing there either. Thank you.

• Please can someone help me with simple instructions on how to play and run and old game back?

  I can't work for the life of me how to play the Pandora Directive, an old game in windows 7.

  I tried the compatibility program, but he has a problem with Vesa?

  Please can someone help?

  Thank you

  Try to install the 3rd party program dosbox. http://www.dosbox.com/ it will emulate a complete enviroiment of ms - dos for the game. If you're playing the support.http://www.gog.com/en/support/ here contact gog.com edition

• can someone help me to get rid of software malware the most simple solution

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  can someone help me to get rid of software malware the most simple solution

  I recognize you from the other thread! I suggested that find you a good PC Tech seems like you always want to try this on your own for now. :-)

  Have you tried this yet:

  http://supportservices.Microsoft.com/support/services/virus_malware_removal

• I know that I get all my emails. There is an upcoming 0x800CCCOF error code. can someone help me

  I know that I get all my emails. There is an error code which is 0x8000CCCOF.Can someone help

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  Steve

• I can't sign into windows live messenger, I get the message that windows live messnger is unavailable currently try again later and also I get the error code 80048820, can someone help me solve this problem. __

  I can't sign into windows live messenger, I get the message that windows live messnger is unavailable currently try again later and also I get the error code 80048820, can someone help me solve this problem.

  Hello jabeena, welcome.

  This section would apply in fact to the Windows Live programs, but we'll see what we can do to help out you.

  I recommend to try this first:

  1. disable any antivirus software or security, you have running on your computer. Looking for software to disable that contains a firewall.

  2. click on START
  3. Type "cmd" (without the quotes). Right-click on the result at the top of the menu START and select 'run as administrator '.
  4 type the following and press enter

  Regsvr32 softpub.dll wintrust.dll initpki.dll

  5. then type the following command and press enter

  netsh winsock reset

  6. restart your computer and see what happens.

  Thank you! Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I have a new laptop and I can not install oovoo to it, can someone help me?

  ????

  I have a new laptop and I can not install oovoo to it, can someone help me?

  Hello

  try their Center for assistance

  http://support.ooVoo.com/ICS/support/default.asp?deptID=4244

• Tango Romoval: I recently contracted a malware I think... it's called Tango and I can't get rid of it I tried many different ways can someone help?

  I recently contracted a malware I think... it's called Tango and I can't get rid of it I tried many different ways can someone help?

  What antivirus do you use?

  I suggest in the installation report file to:

  https://www.Microsoft.com/security/portal/submission/submit.aspx

  And to update and run the full scan of the system.

• Can someone help me create a Bootable ISO DVD from a windows bootable USB ISO file?

  OT: Burning ISO file.

  Can someone help me create a Bootable ISO DVD from a windows bootable USB ISO file?

  I tried to burn the ISO of the DVD file in my system through Image burning software. All copied and verified by himself and said ok.

  But, when I tried to open/run the file, it displays that autorun.dll is not a valid windows image file.  Whereas the same iso file is the opening of the bootable USB key.

  Therefore, I want to copy the file to the USB.iso on DVD.

  It would be simpler just take your. ISO file and use it to burn a DVD using ImgBurn. Don't forget to check the "Hash" value of your. ISO (before creating the DVD) from time to time people do they receive a corrupted download .iso.

  J W Stuart: http://www.pagestart.com

• can someone help me while I install windows 7 I got massage that windows did not read my DVD my lap top hp probook 4540 i5 s any help pls

  can someone help me while I install windows 7 I got massage that windows did not read my DVD my lap top hp probook 4540 i5 s any help pls

  Hi, Ahmed.

  Have you tried using a different DVD?

  I would also create a USB support and then try to install.

  Take a look at this-

  http://www.microsoftstore.com/store/msusa/HTML/pbPage.Help_Win7_usbdvd_dwnTool

  To let us know.

• I am trying to download zipped files that were sent to me. They download, but when I try to access it, I get a box that says "application not found". Can someone help me?

  I received files in zip format that I downloaded.  However, when I click on the file to open it, I get a box that says "application not found" and I am not able to access the files.

  Can someone help me understand what is happening and why I can't download files more

  Hi Barbara,

  1. is the specific issue confined to zip files?

  2 have you made changes on the computer before this problem?

  3. is there any software zip file that is installed on your computer?

  First of all, I suggest you try to access a different zip file and check if you are able to open. This will help us know if the problem is with the zip file special or the application.

  I suggest you do a right click on the particular file and select extract and check if you are able to access the particular file.

  See the following for more information Microsoft article.

  Compress and uncompress files (zip files)

  Hope that the information provided is useful.