Can't hear other people on appeal - headphones Razer Kraken 7.1 Chroma

Hello! I use Skype for some time now, but recently, I have the problem of not being able to hear other people while I'm in the call. Here are the main points

-J' hear people through my speakers, but not through my helmet (Razer Kraken 7.1 Chroma)

-I can talk to people, and they can hear me!

-I can hear other system sounds/games, as well as the test for Skype tone.

-Je do not hear other people speaking in the call.

If someone know a solution, help me please ASAP!

MOD edit: [title to be more descriptive]

Hello

Some users uninstalled Synapse and that this seemed at least partially the problems.

Skype are aware of problems with the Kraken headset and a solution is being developed.

Hope that helps.

Tags: Skype

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