Can't install new applications but can download and install the updates very well!
Hello world
I want to install the trial after effects CC version and downloaded Premiere Pro, SpeedGrade and Photoshop tests successfully, but when I try to install After Effects, I get the message "Waiting."... "and then after a few minutes I get the message"No. Internet Connection. This also applies to other applications that I have tried (Illiustrator, for example).
I did what the help docs have said, for example disable my firewall, restarted, etc..,. None of this works, nothing will install (except app updates work very well!), so I am very confused. I obviously have a connection, so I don't know where to go from here
I'm reaching the end of my tests (I have 4 days left on my Premiere Pro trial, which was an app I downloaded previously), which would have something to do with it?
Can someone help me?
Thank you!
-Jeremy
Please see the Ko: http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html .
Kind regards
Romit Sinha
Tags: Adobe
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