Can't intall itunes since there is an older version

I am trying to install itunes, but I get an error message saying that it can not be installed because there is an older version.  I tried unintalling everything related to itunes and apple in my laptop but I get the same error.  The problem started when I updated the new version of itunes 12.3.2 and the screen of the itunes store would not prevent blink, so I uninstalled itunes and when I tried to re - install, I was unable to.


For general advice, see troubleshooting problems with iTunes for Windows updates.

The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.


Tags: iTunes

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