Similar Questions

• I can not open any application - CC 2015 has stopped working.

  I just bought a business plan for all applications, and I installed on my computer. The problem is that I can not open any application, all the applications to give me the same error:

  Adobe AE/Photoshop/Illustrator etc. CC 2015 has stopped working.

  Details of problem:

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: AfterFX CC.exe

  Application version: 13.7.1.6

  Application timestamp: 56da9321

  Fault Module name: MSVCR120.dll

  Fault Module Version: 12.0.21005.1

  Timestamp of Module error: 524f83ff

  Exception code: c000001d

  Exception offset: 000000000008ca 90

  The system version: 6.1.7600.2.0.0.256.1

  Locale ID: 1033

  Additional information 1: f911

  More information 2: f9117f2c8a52791eb11044aaa5172d0e

  3 more information: f2ee

  Additional information 4: f2ee1055445f54ef2caa6c329db054f5

  Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288 & clcid = 0 x 0409

  If the online privacy statement is not available, please read our offline privacy statement:

  C:\Windows\system32\en-US\erofflps.txt

  I searched the web and I tried a number of solutions, none of them worked. What should I do next?  Here are my computer specs

  Windows 7, 64-bit

  Display: AMD Radeom (TM) R7 370 series

  CPU: Intel (r) Core i5-4460 CPU @3. 20 GHz, 3198 Mhz

  Motherboard: Asus All Series

  Memory: 16 GB

  DirectX version: DirectX 11

  I want to emphasize that I have all the drivers updated, do not report to X update because I have already done.

  I don't want to be disappointed about my purchase, I really want to feel the power of the CC apps. What's not here?

  Thank you

  Hello Razv,

  I recommend you do a clean install of all the Adobe Creative Cloud applications, to do that please follow the steps below:

  • Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
  • Disable the firewall on your machine.
  • Turn off the firewall of the security program installed on the computer Internet. (Norton 360 - disable the following in it: Surf safely, firewall, browser protection, download intelligence)

  These changes are temporary you can restore these changes back to normal once your creative cloud application is in place and functioning *.

  (1) uninstall Creative Cloud Desktop Manager:

  Using creative cloud | Uninstall the creative cloud desktop application

  2) Remove suite of files: ( If you do not see any folder skip this step )

  C:\Program Files (x 86) \Common Files\Adobe\OOBE

  C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

  C:\Program Files (x 86) \Adobe\creative cloud files

  C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is folder hidden please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  C:\Program DATA \Adobe\ Rename SL-STORE like SL-STORE_OLD file

  3 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Let us know if that helps.

• I cannot download spotify, said "can't open the application because the PowerPC applications are no longer supported. What can I do?  I can't open spotify after it has been installed, said "could not open application because PowerPC applications are no l

  I cannot download spotify, said "can't open the application because the PowerPC applications are no longer supported. What can I do?

  I can't open spotify after it has been installed, said "can't open the application because the PowerPC applications are no longer supported. What can I do?

  Thank you!

  PowerPC applications have not been supported for many years now since, OS X 10.7.x, you need to look for an alternative to this app or contact the developers of Spotify to see if they have a version for El Capitan 10.11.x

• Why can not open any application

  I can not open any application such as anti virus, system restore or anything like that in my control panel. I can open internet explore. I know that I have the xp antivirus virus 2011. I can't remove anything well. When I try to download and install new anti virus it will download but not open.

  Please help im desperate.

  hopefull malwarebytes works well.

  MalwareBytes Anti-Malware works well... but this isn't an antivirus application.  It mainly deals no virus malware.  The usual recommendation is to install good antivirus for the protection in real time and to analyze periodically with the free version of MBAM (and SUPERAntiSpyware).  See, for example, http://www.articlesbase.com/software-articles/is-malwarebytes-an-antivirus-program-992141.html

  Current favorites for av applications are:
  Avira (free)
  Microsoft Security Essentials (free)
  NOD32 Antivirus 4 ESET (not free)

• Photo Gallery can't open this picture. The file format is not supported or you do not have the latest updates to the photo gallery?

  I received an email with pictures and the bos appeared Photo Gallery can't open this picture.  The file format is not supported or you do not have the latest updates to the photo gallery.  I am running Vista on a Toshiba laptop that I bought in July 2009.  What I can do to update the Photo Gallery or something else to see the pictures.  I tried to download Stuffit Expander, but which did not help.

  Hello
  Thank you for using the Microsoft Vista answers Forum.

  What is the file format of the images?

  All the pictures have the same symptoms?

  Disable the antivirus software on your computer and check if it works very well.

  Make sure you have all updates for your version of Vista.

  You can also try the new Windows Live Photo Gallery, as it has more features and should solve your problem.
  http://get.live.com/Photogallery/overview

  Please let me know if this helps you.
   
  Kind regards
  Yama - Microsoft technical support.

• I can't open my application. My internet connection is OK. So what's the problem?

  I can't open my application. My internet connection is OK. So what's the problem?

  I try to reload the application several times- but nothing helps? Then what should I do?

  

  Hi Hanna,

  I think that you have found the "download error" in the Apps Panel.

  Please check the help below document:

  Download error in the applications tab of Creative Cloud Desktop Application

  You can also view the threads below:

  https://forums.Adobe.com/thread/1832357

  Persistent Cloud error - error download - creative

  Re: Creative Cloud "Download error" message

  Kind regards

  Sheena

• Can't open any of my CR2 files from my Canon EOS 5 d Mark III using PS Cs6

  Hi, im in CS6

  I can't open any of my CR2 files from my Canon EOS 5 d Mark III

  Please guide me on how to make this work

  Thank you

  Ralph

  Hi Raoul,.

  Please make sure that Photoshop cs6 is up-to-date and you have the camera raw installed 9.1.1. Refer to keep up-to-date Photoshop

  Kind regards

  Assani

• I removed my desktop application Adobe CC and now it won't let me not re-install. I get an error message 43. I tried a few things suggested in the forums, but now I can't open any application!

  Hi, I removed my desktop application Adobe CC and now it won't let me not re-install. I get an error message 43. I tried a few things suggested in the forums, but now I can't open any application!

  Hi Aude,.

  Thank you very much for your answer!

  In the end, a very helpful person at Adobe got my correction of a problem.

  Sincere greetings,

  Nigel

• why I can not open my D7200 Nikon RAW files in lightroom 4.4, it'll work if I upgrade LR CC?

  why I can not open my D7200 Nikon RAW files in lightroom 4.4, it'll work if I upgrade LR CC?

  Hi mikegcross,

  Nikon D7200 files are not supported in Lightroom 4.4

  Yes, it would work very well after that the Lightroom CC/6 upgrade or you can use Adobe DNG Converter to convert these files to DNG and then import into Lightroom.

• I bought Acrobat Pro when you log msg SERIAL No. OF EARLIER POP, I Can t OPEN or SAVE any PDF file?

  This weekend, I bought Acrobat Pro MYACCOUNT WATCH EVERYTHING if OK. When logging in THE msg 'Number SERIES OF the PREVIOUS VERSION' APPEARS AND the pop IMPOSSIBLE BECAUSE I JUST BOUGHT.   I can't OPEN OR SAVE TO PDF files? Never that this problem before. There is apparently no way to insert an illustration of the problem? I CAN'T USE ADOBE TO SAVE OR PRINT PDF FILES.10 YEARS AGO, I COULD CUT AND PASTE WITHOUT PROBLEM, NOW AFTER HAVING PURCHASED THE PRODUCT, I LOST ALL WEEKEND AND MISSED MY DEADLINE?

  THIS PROJECT IS UNDER WAY BY MONTH, STRIKES SEVERAL CUSTOMERS AND I AM VERY UNHAPPY!

  [NEVER SEND A SERIAL NUMBER IN AN OPEN FORUM.]

  [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

  [This is an open forum, not the Adobe support, please do not post personal information]

  Hello

  Looks like you bought the upgrade of Acrobat and not the full version. This is the reason why he is asking you to enter the serial number of the previous version.

  I would ask you to get your product exchanged evoking the following link.

  Return, cancel or change an Adobe order

  Also, I ask is not to publicly display the serial numbers.

  Concerning

  Sukrit diallo

• How can I open the NEF (Nikon D800) files?

  How can I open the NEF (Nikon D800) files?

  Support for Nikon D800 ships began in Camera Raw version 6.7 and Lightroom 4.1. You will need to at least Photoshop CS5 or later or Lightroom 4.1 or later.

  Your other option is to use the Free DNG Converter.

• already have adobe CS6 downloaded on an old mac computer that is now dead, I can't open the application on this computer to turn it off, but I wand to download my CS6 even on my new mac laptop

  already have adobe CS6 downloaded on an old mac computer that is now dead, I can't open the application on this computer to turn it off, but I wand to download my CS6 even on my new mac laptop

  The license allows 2 activations, so you should be able to install on a 2nd computer

  If you receive a message that you have exceeded your activation, you must communicate directly with Adobe

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Serial number and activation support (non - CC)

  http://helpx.Adobe.com/x-productkb/global/Service1.html

• How can I open my NAVE of D800e files in Photoshop?

  I can't open my my D800e NEF files in Photoshop CS6 13.0 x 64. I've just updated RAW Compatibility 6.05. All my images are stored on my Hyperdrive Colorspace.

  Hi JBJewellery,

  You can update your Camera Raw through this link and that should help:

  https://helpx.Adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html

  Kind regards

  Claes

• Unknown file type

  I get a message "unknown file type" when I try to open the photos someone sent to me. I can open them with Windows Photo Viewer, but I can't import to my Photoshop elements 13 Organizer. Any ideas how I can get to import? Thank you!

  Hello

  What kind of file is it? -What is the extension?

  Are there any additional "."in the name of the file - Photoshop Elements tends to assume that the extension (type =) occurs after the first"."

  This.that.jpg would be rejected

  this_that.jpg would be OK

  You may need to rename your files.

  Brian

• I can't open the DLL or EXE files

  I tried to open an EXE file and I changedt the default program to open this type of file. Not knowing the consequences, I can't open any file EXE or DLL, I hhave tried changin others programs by default, but the EXE files are OPE by windows, is there a way, I can solve this problem. Thank you

  Hello

  Please try the suggestion of the Wunders first as it seems a little easier, but if you can always restore the .exe association, that this article can help...

  http://support.Microsoft.com/kb/950505

  Do not use the fixit which is for Vista.

  Tricky