Can't open downloaded files, and I'm not able to view the items in the downloaded files.

-Very well, every time I download a file can't open it and I view the files it contains. Say I have download a mixtape from a Web site. When it is done and get in my downloads folder, the file type is one of my programs and I can't view the contents of the downloaded file.

Hi Ryan,

(a) what web browser do you use?

(b) have you been able to open this type of file before? You get a specific error message?

(c) does it happen with every file download or it?

Please provide the information above to understand the question better; the following steps are worth a try:

Downloaded file is possibly corrupted. In this case, you will not be able to open it. Download the file again. That might solve the problem.

Security software may be blocking or impeding the file to open, first of all, let us disable the security software and test

Step 1: Disable security software, follow the steps mentioned below

http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

Important: Activate security software once everything is done.

Step 2: Download the file to a different location (on the desktop) and test

Step 3: You can uninstall and reinstall the program that opens this file type.

Note: You can check with the manufacturer of program for ways to reinstall and activate the software.

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

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Tags: Windows

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