Can't rent the movie in iTunes Store of Apple TV

Feature:

Apple TV last 4th generation (latest version)

Question:

I want to rent a movie through iTunes Store of Apple TV, when I choose the 'rent', appears the loading mark and right and nothing more happens.

Simply it goes no further than brand load after pressing "Rent."

Support information:

I've checked so far things are below;

-Internet connection without problem (I can watch movie trailers)

-If I press the "Menu" button, I can go back to the previous = screen then, this means, do not gel application

-Restart the device

-Open a session and in iTunes account

-Rent the movie in iPad and read via AirPlay = so my Apple ID works fine

Help, please!

Welcome to the Apple community.

You could try restarting your network router and try again.

Tags: Apple TV

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