Can't scan on HP Officejet Pro 8500 has e-all-in-One Printer series - A910 using Cougar?

How scan you on an HP Officejet Pro 8500 has e-all-in-One Printer series - A910 using Cougar? Whenever I try, I get the following message:

Error message: Scanner reported an error - unable to open a session on the device.

Hi Irossga,

This document explains how to use the built-in features to your operating system to scan photos and documents.

 

Tags: HP Printers

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