can't see new lists of reading, cannot delete 'old', no error msg

Using Win Media Player 12.0 under Windows 7. After you have been using media player several years, never had a problem like this before. Both these problems have taken place in more than a month:

(1) I can't create new playlists, or at least not that I can see. I am going through the steps of creating a new list, give it a name, to get the No. error MESSAGES, but then I can't see or use the new playlist. I know that it is there because at least some of the time, when I try to create a new playlist with the same name, it says, "the xxxxx playlist already exists. You want to overwrite it? »
(2) in addition, can't remove most of my playlists, at least not those with numbers for the name of the playlist. (When I create podcast playlists, the names on the list are all numbers, which denotes the date.) I go through the steps to remove these playlists, once again, NO error MESSAGE, but the playlist is still there. I had a few old playlists starting with the letter 'Z '. Those I can delete.
I just tried using Windows Media Player troubleshooting: "we have not identified any problems and that's why no fixes have been applied." So much for that.
It's such a shame that this is not a stand-alone application, I could just uninstall and reinstall. Sigh.
Suggestions? Maybe I should just look for something new, itunes maybe?

Solve the problems of Windows Media Player video and other media or library.

http://support.Microsoft.com/mats/windows_media_player_diagnostic

Solve problems in Windows Media Player.

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-in-Windows-Media-Player

Tags: Windows

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