Can't send or reply to emails

I constantly get an error message when I try to reply or send emails. "An error has occurred when sending mail. The mail server responded: Sorry, that domain isn't in my rcpthosts list allowed (#5.7.1). Please check the message recipient xxxxxxxx and try again". After this message, Thunderbird trying to connect to my broadband provider, but nothing happens. I've had a variety of error messages before and I'm more than irritated. My access provider messaging platform has the same parameters and works very well, the email on my phone and my tablet. My support provider broadband say it's a question of Thunderbird. Can someone advise please? Thank you.

My first guess would be that the authentication in the Thunderbird settings do not correspond to which requires the server. (E.g. TB can be set to no authentication and the server asks.)

Tags: Thunderbird

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