Can't stop my Satellite A500

Hello

I got a Satellite A500 (Windows7), which I just can't stop.

Comments:
-) Normally to stop the laptop I go to the 'Windows' symbol on the lower left corner of the screen and choose "close". This option of closing unresponsive. Yesterday, I clicked on 'close' several times but it just does not respond. I gave up and just 'hibernated' laptop.
(-) I did a virus check to make sure that everything was ok from the point of view and it is.
-) There is no background running programms.
-) Others that the problem with closing, everything works fine (as far as I know).
-) Recently I have also a red x through the battery symbol warning me that the battery does not cool and must be replaced - I assume that the two are not connected?

I am a pretty simple user (surfing the net, up/downloading music/pictures), so it is not things "hightech" installed or pass somehow. I would appreciate your help guys!

Kind regards

I put t know where you got this laptop, but if you want to start using it for private use I recommend you start using with the own operating system preinstalled.
Install the original image recovery using recovery disk or recovery disk option if the previous user have created.

After that make you own preinstalled OS and factory settings. Everything should be OK and you can configure how like it and also don't forget that there are not some viruses or anything else that may disturb you.

Tags: Toshiba

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