Cannot access CD-ROM to copy files or copy pictures on a disc. D; \is is not accessible. Incorrect function. Is the message I get. How can I fix this problem please?

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  We need more information. What antivirus do you use? Don't forget to contact support
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  Please provide all the information we need to help us help you.

  How to ask a question
  http://support.Microsoft.com/kb/555375

  ===============================================================

  This troubleshooting is for Windows 7 - Vista is similar - for XP using RUN instead of
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  If you need search malware here's my recommendations - they will allow you to
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  No one program cannot be used to detect and remove any malware. Added that often easy
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  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
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  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

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  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
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  Microsoft Malicious - 32-bit removal tool
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  Microsoft Malicious removal tool - 64 bit
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  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
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  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

  Choice of PCmag editor - Prevx-
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  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
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  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  There may be necessary sanitation - which some depends on your version of Windows.
  RUJ SFC/scannow and checkdisk (CHKDSK) - if necessary to do a repair installation. For
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  Answers - Windows Forums
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  Also, be sure to provide all the information we need to help us to help you:

  How to ask a question
  http://support.Microsoft.com/kb/555375

  =======================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
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  http://us.Norton.com/support/DIY/index.jsp

  ================================

  If you are in North America, you can call 866-727-2338 for virus and spyware help
  infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
  international information, see your subsidiary local Support site.

  Microsoft support - Virus and Security Solution Center
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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