Cannot access Live Mail - ID and PW error messages

I can't access my live mail.  I get a 7 password / or error message ID any PW or ID that I use.  And there is no way I know of Windows contact to get the matter straightened out by answering the security questions or whatever it takes.  You don't know how much time and effort has been dedicated to getting this right.  Any help you can give would be appreciated.  Thank you.

The f

Hi, Jeffrey.

The application works fine until recently?

Try to fix the app

Control Panel > uninstall programs

Select Windows Live Essentials

Click on uninstall

Select repair all Windows Live programs

Click Ok

Tags: Windows

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