Cannot access my, CD DVD error 19 player

I can't access my CD DVD drive in Device Manager, it shows error code 19. Please help me. Thank you.

OT:device

Hello

Thanks for posting in the Microsoft community

From your problem description, I understand that you found the yellow exclamation point in Device Manager. Please let me know if you do not experience this problem.

I suggest you try the following steps.

Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116

Important: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article:back up the registry in Windows 7

Hope this information is helpful and let us know if you need help with Windows in the future. We will be happy to help.

Tags: Windows

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