Cannot access my music on iPhone

Recently, I upgraded my iPhone to a 6 s and since I was not able to play my music on it.  Whenever I click on the icon of the music on the screen, I'm just shown a screen of apple's music and nothing happens.  I have not subscribed to the apple's music and don't want I want to just listen to the iPod of the phone bit.  I tried clicking on the screen and hit to swipe, but still nothing happens.

Could someone tell me please how to get rid of the image of apple's music and I would like to watch or listen to my music that I could before

Thank y

Hi there BeckyBoo129,

Looks like you are not able to access any music either because the music app seems to be stuck. I would start by stop smoking parameters, as well as the music app:

Force an app to close the iOS

1. press the Home button twice quickly. You will see small glimpses of your applications recently used.
2. slide to the left to find the application you want to close.
3. push upward on the overview of the application to close.

When you have done that reboot the device and test again the question:

iOS: switch off and on (restart) and reset

If the problem persists then I would then check to see if you can see the text which says go to My Music under the start 3 months free test button on the start of Apple's music screen:

Of: using the new application of music

Thank you for using communities of Apple Support, let us know how it goes!

Tags: iPhone

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