Cannot access my music on my Ipad or Iphone. Whenever I have select the music icon, there is a picture of a girl with his Iphone hide list of music, I can't getrid of this image. I don't want to try or buy music

cannot access my music on my Ipad or Iphone. Whenever I have select the music icon, there is a picture of a girl with his Iphone hide list of music, I can't getrid of this image. I don't want to not try or don't buy music if I touch the image, nothing happens no connection to the music store. The image is there, and that's all. How to get back to my music.

On one of the devices, try to reboot (to give a fresh start to iOS).  Data are not affected.

Restart your iPhone, iPad or iPod touch - Apple Support

Then, go to settings-> musicand make that Show Apple music is turned OFF.  Tap the music app.  If you see this image with the girl holding the iPhone, there should be choices on the screen to Join Apple music or display your own music (don't remember the exact wording).  Choose the latter.

no link to the music store

The store for buying music is a separate application called iTunes Store.

Tags: Apple Music

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