Cannot access PC settings, Apps installs not opening and closing, updates

So... i started with a connection internet dropout. No matter how many times I've selected automatically connects it kept being changed. Used scans etc, found nothing. The problem then grew a slower connection and browser. I use IE and Opera. Opera is my default. A few days later I can't open all the apps without them immediately close it before they were properly open. I can't access PC to change the settings. I tried various solutions of MS and other Malware software. Both have had some effect, but not resolved the issue. I can now open apps, limited reach 95% of the installation of an update of windows instead of 0%, have the automatic internet connection... still have slow service, part 3 and MS preinstalled apps cannot be opened and no access to notebook settings.

Somewhere along the way 20 + new apps appeared, all administrative tools.

MBAM logs: -.

Malwarebytes Anti-Malware
www.Malwarebytes.org

Update, 12/02/2014-17:33:05, SYSTEM, LAPTOP, manual, database Rootkit, 2014.9.18.1, 2014.12.2.2,.
Update, 12/02/2014-17:34:11, SYSTEM, LAPTOP, manual, database of malware, 2014.9.19.5, 2014.12.2.6,.
Scan, 12/02/2014-18:17:37, SYSTEM, LAPTOP, manual, departure: 02/12/2014 17:35:30, duration: 41 min 42sec, analysis of the threat, full, 4 detection of malicious programs, 0 Non-Malware detections.
Error, 12/02/2014 18:21:23, SYSTEM, LAPTOP, manual, 0,.
Update, 12/02/2014-18:21:23, SYSTEM, computer LAPTOP, manual, program, failure, impossible to the server to update access, 2.0.3.1025, 2.0.4.1028,
Update, 12/02/2014-18:22:49, SYSTEM, LAPTOP, manual, database of malware, 2014.12.2.6, 2014.12.2.7,.
Update, 12/02/2014-18:26:01, SYSTEM, LAPTOP, manual, program, 2.0.3.1025, 2.0.4.1028,.
Update, 12/02/2014-18:30:33, SYSTEM, LAPTOP, manual, database Rootkit, 2014.11.18.1, 2014.12.2.2,.
Update, 12/02/2014-18:31:22, SYSTEM, LAPTOP, manual, database of malware, 2014.11.20.6, 2014.12.2.7,.
Scan, 12/02/2014 19:13:09, SYSTEM, LAPTOP, manual, departure: 02/12/2014 18:32:31, duration: 40 min 37 s, threat, finished, 0 detection of malware analysis, 0 Non-Malware detections.
Update, 12/02/2014-21:07:15, SYSTEM, LAPTOP, manual, database of malware, 2014.12.2.7, 2014.12.2.9,.

(end)

I used the MBAM to scan, I had already installed but it wouldn't run as something he would stop. After it has been reinstalled I struggled to get the software and database updated but eventually got a clear at all after these items have been quarantined:

Malwarebytes Anti-Malware
www.Malwarebytes.org

Scan Date: 12/02/2014
Acquisition time: 17:35:30
Log file:
Administrator: Yes

Version: 2.00.3.1025
Database of malware: v2014.12.02.06
Rootkit Database: v2014.12.02.02
License: free
Malware protection: disabled
Protection from malicious Web site: disabled
Self-protection: enabled

OS: Windows 8.1
CPU: x 64
File system: NTFS
User: Melanie

Type of analysis: threat analysis
Result: completed
Objects scanned: 324908
Elapsed time: 41 min 42 s

Memory: enabled
Start: enabled
File system: enabled
Archives: enabled
Rootkits: enabled
Heuristic: enabled
PUPPY: enabled
PUM: enabled

Process: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry keys: 4
Security.Hijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\AUpdate.exe, quarantine, [b757d985d9a374c2326240c0897b4ab6],
Security.Hijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\AutoUpdate.exe, quarantine, [e12ddb83ff7d95a1faa79c6462a2d828],
Security.Hijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\AUpdate.exe, quarantined, [1df1f36ba9d3c76f98fc689842c204fc],
Security.Hijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\AutoUpdate.exe, quarantine, [d539342a9fdda294e3bea85860a40000],

Registry values: 0
(No malicious items detected)

Registry data: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

The physical sectors: 0
(No malicious items detected)

(end)

I ran windows Defender before all this and it has detected 6 items in class but when the scan finished, he says that he has none!

Have no idea what to do next.

Hi Meli,

Thanks again for the update.

I am pleased that you have managed to solve all the problems.

I really appreciate your efforts.

Please do not hesitate to answer, if you have other problems with Windows.

Thank you

Tags: Windows

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