Cannot access the AIP SSM via ASDM

CISCO recommendations below:

Cannot access the AIP SSM via ASDM

Problem:

This error message appears on the GUI.

Error connecting to sensor. Error Loading Sensor error

Solution:

Make sure that the IPS SSM management interface is up/down and check his IP address configured, default gateway and the subnet mask. It is the interface to access the software from Cisco Adaptive Security Device Manager (ASDM) on the local computer. Try to ping the address of management of IPS SSM IP interface on the local computer that you want to access the ASDM. If it is impossible to do a ping check the ACLs on the sensor

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I've tried everything recommended above. I can ping the host ASDM the FW and the SSM-10 module. Well, I ping the host machine and the SSM of the ASDM. I opened as wide as possible ACL. I changed the IP addresses and masks several times. The management of the ASA port and the SSM and the PC are on the same subnet.

A trace of package from the PC to the SSM shows that it is blocked by an ACL rule, and yet I opened wide.   I've seen this kind of problem before and it was solved by applying the double static NAT, but I don't know how to do that if all the IP addresses are on the same subnet.

Tried everything, need help from high level.

The IDM software that comes with ASDM does not support java 1.7. The portion of the ASDM ASA supports 1.7 but launch the IPS cmdlet works only with 1.6. The TAC enginner suggested that I use the IME (IPS Manager Express) which is available for free on the Cisco's (http://www.cisco.com/en/US/products/ps9610/tsd_products_support_general_information.html) Web site.

I've been playing with it today, and so far it seems to work pretty well.

Tags: Cisco Security

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