Cannot access the applications tab in the creative cloud without download error message. Have tried all means to suppested to correct
1 first, I got the items PS 14 and 14 first installed on my computer. I installed the creative cloud with the Ps and Lr to try with trial. I've had internet problems and had to recover the system in the first part of Jan2016. I then had to reinstall the trial version of ch & Lr with creative cloud. This is when my problems began with the installation of creative cloud. I tried all the solutions I could tell with my installation problems, and nothing worked. I'm still in evaluation mode and am seriously thinking about buying the Ps and Lr combo for creative cloud, but would like to finish my first trial.
Any help would be appreciated.
Steve
Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application
Tags: Adobe
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Some general information for a subscription of cloud
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Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
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This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Available downloadable Setup files:
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- First Elements: 13 | 12 | 11, 10 | 9, 8, 7
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- Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
- Captivate: 8 | 7 | 6 | 5
- Contribute: CS5 | CS4, CS3
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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http://helpx.Adobe.com/creative-cloud/help/install-apps.html
Install creative Cloud applications
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Move the debate to Business Catalyst to more accurately
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How the creative cloud is downloaded when you receive error 1?
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Follow the solution 2 here, http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
If this fails, clean and reinstall by use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6
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Hi Jeff,
Thanks for your comments, I managed to workout the problem.
I went to the info on my "Adobe" folder in the "Applications" folder my
hard drive and found that my 'sharing and permissions"on the"admin ".
option is read only.
I unlocked the Adobe folder and changed my admin privileges to read and
To write.
Laura Sassin
Artworker creative Senior
Marketing Services
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GK66
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Morning, I read tons of message about this problem and still does is not for me. I see this screen:
-J' uninstalled the application through the CC cleaning tool.
-J' deleted content OOBE, including the opm.db file
-J' I disconnect in the web (can not do in-App), I used a different Adobe ID and nothing works.
Please, can you help me? I need to use XD and have no way to do it.
Best,
DGM. -.
Hi Danielg56466162,
As you said you have tried all basic troubleshooting steps and also mentioned several threads on the forums, I would always recommend refer you to the links below and check if this is useful:
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
If the links above do not help, then please follow here shared steps and reset your hosts file: Mac-CS3 Licensing error, can not activate
Just in case if she still does not then follow the shared here and manually clean Adobe Creative Cloud desktop app from your machine: illustrator reinstall a trial version free 1 day old!.
Let us know if that helps.
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