Cannot access the laptop and Skype settings
Original title: cannot start laptop settings and other applications
Good evening
I have some problems with Windows 8. I used to have a problem with what appeared to be shortcuts that arises simply any key I pressed on the keyboard, so a friend of mine helped me by changing a few things on PC settings (do not know what she did do). Given that (not sure if precisely from that day) that I can not open the PC settings, or even Skype... help please?
Thank you
Hello
This problem may occur because of file system corruption.
Please help me with the following information related to this issue:
- What is the brand and model of your computer?
- You receive an error message when you try to access the settings of the PC?
- When you say no access to Skype, are you referring to the modern version of Skype or the desktop version of Skype?
- You are able to access other applications apart from Skype?
- You receive an error when you try to access Skype?
Check if you are able to access the laptop settings by following the steps mentioned below:
- Press Windows Key + C.
- Click on Search.
- Type laptop settings.
- Click PC settings and check if you are able to access.
Please follow the steps mentioned below:
Method 1: I suggest you to run the Design Checker (SFC Scan) system files because this can be a problem with the corrupted system files.
System File Checker is a Microsoft Windows utility that allows Windows users to find and restore corruptions in system files
Monitoring of file system (CFS) and then check if it solves the problem.
Follow these steps:
- Press Windows Key + X.
- Click prompt (Admin).
- At the command prompt, type sfc/scannow and press enter.
See also: http://support.microsoft.com/kb/929833
Method 2;
You can check the issue on another user account. If you already have a different account created on your computer, please check the question about it, try to create a new user account and control.
You can check the link for create another user account:
Create a user account
http://Windows.Microsoft.com/en-us/Windows/create-user-account#create-user-account=Windows-8
Please answer us on the State of the question as well as the information required to help you further.
Tags: Windows
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