Cannot access the PC brand new!

Hi, my dad bought a new HP laptop on Saturday and he has problems. Whenever he enters his password at the start of his not allowing in. We tried to send a form to Microsoft to reset his or her password, but his application a lot of information, it can not provide. That is a map used for Microsoft products, it does not use one, sent mail e-mail contacts... it does not send one and send it from a computer recorded... It can't! He's 60, not warned of pc and get very frustrated! Help, please... Zoe :)

You got this PC from HP. Go to the support of HP. They have an affordable option to reset the PC in the State, as it was delivered.

Tags: Windows

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