Cannot access the printer software after installing new ink cartridge

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• 10 the desire: desire 10 cannot adjust the print size after installing new cartridge

  After installing the new print cartridge (60XL) print size is very large: so far, I have unplugged the usb connection and power, reinstalled the cartridge a few times and run tests... I also went to control panel and looked at all the parameters, but find no way to adjust the size of printing... can anyone offer a solution... Thank you

  the solution: problem was with Firefox, when I switched to Chrome it prints perfectly!

• Could not print black after installing new ink cartridge

  I installed the new black cartridge on my deskjet 3520. This is the original hp ink cartridge.

  also reinstalled the software of hp deskject.

  It shows even good condition here.

  but just no matter if I try to copy/printing, the printer started working and looks like it's actually printing, but after he gives me a blank page.

  

  Please can you me what should I do?

  

  Hi @Laviniania,

  Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Deskjet 3520, you cannot print in black ink, you tried an alignment without success.

  I would like to continue you here: printer does not print black ink or color of ink or prints blank Pages, I understand, you may have made some of these steps already but I need you to complete all the steps in order to solve the problem of the missing black, you encounter.

  Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

  If you are unable to print in black ink, I think that the issue may be the printer and not the cartridge. I highly recommend call you our technical support at the 800-474-6836, I'm sure they will be able to help you regardless of the status of the guarantee. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

  Thank you

• After installing new ink cartridge cannot print from ipad hp 5510 series

  Unable to print from the iPad after installing new ink cartridge in a printer hp 5510.

  I can print from the laptop based on windows.

  the two settled on a wireless router.

  Help!

  (I reinstalled the software, reset the wireless, reset the computer, the hp 5519 is listed as the default printer.)

  Thanks for your reply. I did all these things and more... Finally observed that the IP address of the printer was 2 'off' the IP address of the iPad numbers.

  I've corrected the printer IP addy... and viola.

  IPad and laptop computer are once more compatible with the printer.

  Appreciate your message...

  Louise

• Printer does not print after installing new ink cartridges

  I have a Lexmark X 2500 printer. After installing new print cartridges, the printer gives me the error message to order more ink. The printer does not recognize the new ink cartridges that have been installed.  There is a warning on the ink cartridges to do not touch the contacts on the bottom of the cartridges. If this happens, how can I make them work?

  Richard

  You should contact Lexmark as they know their best products and we can onlu support of Microsoft products on this site.

• Printer does not print in color after installing new ink cartridge

  I have a HP Photosmart C7280 all-in-one printer.   Windows 7 is my OS.  I have made no other changes to my computer before this problem.

  My problem:

  I installed a genuine HP brand new yellow ink cartridge in my computer because my other cartridge was empty.  After that I installed a new cartridge, my printer normally goes through an initialization process.  This time he did that.  Now when I try to print anything in color, I get a window that says "ink empty Casrtridges.   To print in color, install the following cartridges: yellow "then turns and she says in that it can only print in black."

  I did a Test print.  I ran "clean cartridges".  I did a 'print align.   All these prints in color, including the yellow.  I also did a color copy and printed the color yellow.   Ink level shows the yellow as a FULL cartridge.

  I have tried with 3 new genuine HP yellow ink cartridges and it still doesn't let me do a color print.  I have rebooted my system, unplugged the printer several times and it still will not print color.

  What else could be my problem?  What else can I try?

  Thanks for any help anyone can give me.

  Carol

  It seems that the error got stuck in the printer driver. Try to uninstall and reinstall the printer software. That should clear up the problem. I'll link the latest software and drivers below. Let me know what happens.

  Uninstalling the printer software

  Installation of the software of the printer in Windows 7 for a USB cable connection

  Installation of the software of the printer on a wireless network or network (Ethernet) cable

  HP Photosmart full feature software and drivers

• Error ink system Oxc19a0042 after installing new ink cartridges 564 in Photosmart B209a

  After installing real 564 HP cartridges in a printer Photosmart B209a, screen reads incompatible cartridges, and the printer went to err Oxc19a0042 ink system. Have you tried to unplug it, put the old cartridges, etc. and yet cancel the error and print. It's unused cartridges HP 564. Why are they incompatible and what can I do to solve the problem?

  This document on the 0 x.rror can help:

  http://support.HP.com/us-en/document/c03081973

• Printer error "make sure that the printer software is installed and activated this scan from the computer via the printer software.

  Original title: print printer print

  I try to analyse some documents in pdf format, which I can send an email. It works fine last night but this morning I receive a message that says make sure that the printer software is installed and that this scan on the computer is enabled via the printer software. BN

  Most often when a device does not work, it is because the driver is damaged. Re-install a new copy should help

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly? SignedIn = 1

  http://captaindbg.com/how-to-update-drivers-on-Windows-7/

• Cannot open the safari link after installing the iOS 9.3

  Cannot open the safari link after installing the iOS 9.3

  This is a common problem and there is currently no permanent solution yet.

  Try turning off JavaScript under settings - Safari - Advanced.

  I think that apple will figure things out soon.

• Photosmart 210 a: won't print black after installing new print heads

  Hello, I bought and installed a new printhead. It will print color but not black.  They were all new cartridges when the print head went down.  the tools to say all the cartridges are full, please help.

  Hey there @LMACE!

  Thanks for posting on the HP Forums!

  I see that your printer is not printing black once the print head had been replaced.  I would be more then happy to provide you with some suggestions that can make things work again.  The first thing I would suggest is to remove the cartridges and printheads the printer and manually clean the electrical contacts on the printhead and the printer.  It is possible ink sprayed on the copper contacts causing a bad connection, when the new print head has been installed.  If the printhead is not getting a good connection, you may notice messages on the printer error and poor print quality.

  To clean manually the printhead in the B210a Photosmart click here: manually clean the print head

  If please, after back and let me know how it goes!

• Lack the HP (Officejet Pro 8600 Plus) utility. no need to reinstall - cannot uninstall the printer software

  I had to wipe my iMac and resinstall IOS Mavericks (10.9.5).  Printer (Officejet Pro 8600, 9N11g) works, but won't scan (double-clicking icon in "original item cannot be found") and the HP utility on dock icon is absent, replaced by a "?."  I found instructions to uninstall the printer software so I can reinstall... but there is no longer any HP or "Uninstalling HP's" on my Mac HD folder.  Not there at - it a HP folder in the library/printers folders.  Research Spotlight shows no HP or Hewlett-Packard folder on my hard drive.

  I downloaded a 'HPPPrinterDrivers3.0.dmg' and ' HP-Injket-SW-OSX - Mavericks_v12.34.37.dmg, "which I'm hoping will contain updated software/drivers to reinstall the printer and I hope as the HP utility so I can resume the scan function, but I can't understand how to remove the current printing software, and I don't know if those are the files migrate to use.  I understand just remove the printer will not be enough.

  Can someone provide step by step instructions how uninstall the software and installation (since I don't know if I have the correct dmg files)?  Thank you.

  Hello

  First I offers to repair disk permissions, and then try to reinstall the HP software.

  Follow the steps below to repair disk permissions:

  1. open the Applications folder.
  2. go to the Utilities folder.
  3. double-click on disk utility.
  4 Select the hard disk that contains the boot volume.
  5. go to the first aid tab and select Repair disk permissions.
  Note: This process may take several minutes depending on the Mac and the amount of the permissions that need to be repaired. The progress log shows when the process was completed.

  Once you are finished, run the HP-Injket-SW-OSX - Mavericks_v12.34.37.dmg and follow the instructions on the screen, be sure to select the option of Scanning HP when installing to get all the features of the software.

  Please, try the above steps and let me know the results,
  Shlomi

• OfficeJet Pro 6830: Installed new ink cartridges on 6830, but they were not full

  I've been using this printer for about two years now, been through "Print head problem" for both, they exchanged once and replace only the part once.

  My ink colour C, M and there were emptied at the same time, so I ordered all three in an online store. I installed a few minutes ago and check the ink level via the touch screen of the printer. It turns out that they are not quite complete. They are almost full, C and are close to full, but M is less complete.

  I wonder why this happens? I never checked the ink level in the past, but it surprises me. The printer makes some kind of calibration and printhead cleaning to get ready installed ink? (So consumed little ink)

  I scanned the QR code on the side of boxes of ink and checked the hologram stickers and pretty sure that they are genuine. The printer also said that they are authentic.

  Here is the picture of my ink level. Shot after installation of the cartridge and nothing printed.

  

  Another strange thing is the date of installation. Now it is April 4 in my country but the web printer configuration page shows cartridge installation date is April 1! I checked the date and the printer and everything is OK.

  If the cartridges have been used before, the printer screen would show a message that cartridges have been used on another front printer. I saw only me because I kept the old ink before trading in the past as I said up there.

  Please see a screenshot below

  

  Everyone knows what happened? Or it's normal? (The packaging and seal in plastic cartridges seemed fine, nothing suspected weird)

  Thank you.

  Welcome to the HP Forums

  @BlackMiracle,

  I came across your post about the concerns that you have with the help of your new ink cartridges and I wanted to share my own suggestions. The date being out for a few days is a bit strange, but the rest seems normal. Yes, when you install the cartridges, they are calibrated and alignment and clean, that uses a bit of ink. The levels that you see are also "estimated" levels If there are print quality problems or error messages, let me know and I'll do my best to help.
  
  I hope this helps!

  Click the thumbs up below to say 'Thank you' & the "Accept as Solution" If the problem has been resolved it please and thank you!
  
  All the best,
  
  Contact HP:
  
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• Install new ink cartridges

  instructions are not clear on how to install a new ink cartridges for printer HP officejet 6500.  I have windows 7 64 bit

  Hello.

  Please, check this page, he has a video on how to install the cartridges.

  http://support.HP.com/us-en/document/c01638333

  Bravo!

• A909G - cannot remove all of the old software, to install new

  Hello

  I've had this A909G (8500 wall) for several years now. And mysteriously it would fall the scanner, or for some reason, need of resettlement.

  Today is no different, for some reason, I couldn't print, and when I checked Photoshop, scanner has been deleted, so I am trying to remove all the software via CCC - level 4. Says ok reboot and try to continue with new install and after verification, the program stops. The printer is connected to the wireless router and can be seen by the diag program. Doc, nothing more.

  Please, any idea how to irradicate completely all the HP files so it can start to clean up?

  Thank you

  Fred

  Honestly, on the issue of driver I don't know.  I abandoned Windows years...  Not to be missed.

• I have a laptop wireless Officejet j4680 printer, but cannot access the "printer services.

  The wireless printer works fine, except that I am not allowed access to the "printer services.

  Hello

  What is the operating system installed?

  Download and install the complete operating system software of features appropriate for your printer. During execution of the tasks of maintenance on your printer, it is better to go in the HP, not the properties of the printer dialog window software.

  The following image use Dutch as a language, but it works for me. The HP Solution Center is where I align and clean the print heads. I print only to test the pages in the print dialog window.