cannot access the programs seen in drive c or contraol black Desktop Panel, help?

My computer was working fine Thursday evening.  Friday morning, I saw that my office as usual sent an email to my work.  Shutting down my computer took a shower.   Booted back up and... Black desktop recycle bin showing only.  Went to start and no programs list.

However, the "c" drive is showing all my programs.   Control Panel shows all my programs.  Tried to clean and still a problem.  It seems to be a Trojan horse from what I've read online.  I don't know how but I managed to download a firefox browser and I use internet.  But I still want access to my programs and all my favorites.

Can someone give a help?

Thank you!


Hi JJ,

·         What version of the operating system is installed on the computer?

·         You get the error message?

·         Did you do changes on the computer before the show?

Follow these methods.

Method 1: Performs a search using the Microsoft safety scanner.

Method 2: Follow these steps:

Step 1: Start the computer in safe mode and check if the problem persists.

Start your computer in safe mode

Step 2: If the problem does not persist in safe mode, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

Note: After completing the steps in the clean boot troubleshooting, follow the link step 7 to return the computer to a Normal startupmode.

Tags: Windows

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