Cannot access the Windows Update site and install updates

Original title: 2 problems 1 when he goes to win the update, I get, can not display the page. 2 if I'm going in a different direction and I get search updates, scanning (encountered a problem can not display the page) comes up and on the opportunity of the page crashes.

I did fix it, I disabled all firewall internet security and and also listed win update to a trusted site.

Hi trski,

I recommend you to check for possible malware program.

1 restart the computer using safe mode with networking. If you have a Type of Internet connection wireless, have a wired internet connection. To restart in Mode safe mode with networking:
a. press the restart.
(b) at the moment you press the restart button, keep tapping F8 until that Advanced Boot Options appears.
c. Select Mode safe mode with networking
2. open the Web browser to explore and go to
3 scan the OneCare Safety Scanner full Service.
4. take note of the items that are detected, but cannot be deleted, as appropriate. Get back to me with the names of the infections that cannot be removed, if necessary.
5. after removing the infection (if any), start in Normal Mode by restarting just the normal computer like you do it.

Run Windows Update again, and get back to us with your findings.

If this post can help solve your problem, please click "Propose as answer" If you find it useful, mark it as useful by clicking the 'Vote as useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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