Cannot access Windows Store. Error: App not available, either you have been disconnected from the Internet Server or access problem

I recently bought a new vaio with touchscreen and win 8. the ' store became available? I clicked on the app and get this message: App not available, either you have been disconnected from the server or access to Internet number... something... not that is the case... .laptop is old 2 days... and I tried to put it in place... it's very frustrating... and I am hating victory 8 technology now...

Original title: not like winning 8 all the

Hi GESH78,

-You are able to access the Internet outside of Windows Store?

This issue may be caused if you are using the proxy settings, incorrect settings or store waiting for update needs to be installed on your computer. I would suggest trying the following steps and check if it helps.

Step 1:

Install all pending Windows updates and check if it makes a difference.

To check updates

one) open Windows Update in Control Panel by dragging it from the right edge of the screen, type Search (or, if you are using a mouse, pointing to the top right of the screen, move the pointer of the mouse down and then clicking Search), get into Windows Update in the search box, by typing or clicking on settings and then type or by clicking install optional updates.

(b) in the left pane, press or click find updates, and then wait while Windows searches the latest updates for your PC.

(c) if updates are found, tap or click install updates.

Read and accept the terms of the license and then press or click Finish if the update requires it. You may be prompted for an administrator password or to confirm your choice.

Step 2:

I suggest you delete the Windows Store cache and check how it works.

(a) press Windows + R logo

(b) type wsreset.exe in the run window, and then press ENTER.

Step 3:

Disable the proxy connection

If you use a Proxy connection, then try to disable the proxy connection and check.

Follow the steps to turn off the proxy connection.

(a) click on the gear box in the upper right corner in internet explore.

(b) click on the Tools button and then click on Internet Options.

(c) click on the Connections tab, then click LAN settings.

(d) uncheck the use a proxy server for your LAN check box.

(e) click ok.

Let us know the status of the issue. If you need help, please after return. We will be happy to help you.

Tags: Windows

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