Cannot add any material and my computer does not recognize one of the ports

my computer won't recognize any port or plug and play devices. map of my camera not recognized when I insert in the port.my computer does not recognize one of the ports and if I try to download a driver for the printer, it starts and stops before installation. The computer had crashed and went blank. So I had to get a new hp boot disc and install it. Since then, it has happedned

Hi gramward1,

We recommend all first download and install the drivers for the chipset on the computer and check the difference.
To download the driver, visit the website of the manufacturer of the system.

Step 1: You can also try to search for the hardware changes and check if the device is detected on the computer. To do this, try the following steps:
a. connect any USB device to the computer.
b. Click Start, click Run, type devmgmt.msc, and then click ok.
c. in the list of items, click one of the items, click the Action menu and click scan for hardware changes.
d. check if the device is detected.

Step 2: Try to remove and reinstall all USB controllers
a. Click Start, click Run, type devmgmt.msc in the Open box and then click OK.
b. in the list of components, expand Bus USB controllers.
c. right-click on each device under the Bus USB controllers node and then click on uninstall to remove them one at a time.
d. restart the computer once you have removed all the USB controllers.
Note: USB controllers automatically install after you restart the computer.
e. plug the removable USB storage device and perform a test to ensure that the problem is solved.

If the problem persists, run Microsoft he difficulty of this article: http://support.microsoft.com/kb/925196

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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