Cannot change anything in the settings of Restrictions

I am the scene long distance technical support for iPad from my mother.  In his screen settings Restrictions, she can't shut down on one of the buttons and clicking on other sections does not allow/disallow changes screens.  Basically, it seems that the Restrictions screen is completely broken and does not accept any entries.

She must type "Activate Restrictions" at the top of the screen and create a password first.

Tags: iPad

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