cannot change region on the App Store after the cancellation of the apple music membership

I can't change the country on the app store after the cancellation of subscription music apple (turn off auto-renewal), still getting the same message "To change stores, you must first cancel your membership of Apple's music"


Hello, TanBrar.

It seems that you are unable to change your country on your App Store because you always get a message to cancel the Apple music, even if you have already done.  The following Knowledge Base article provides clarification on the manner in which the process of cancellation of Apple's music ends:

Manage your membership Apple music on your iPhone, iPad, iPod touch, Mac or PC

Disable the automatic renewal, cancel your membership

If you wish to cancel your subscription of Apple's music, turn off the auto-renewal.

Your membership may be renewed if you don't turn off your automatic renewal 8 hours or more before your renewal date.

On your iPhone, iPad or iPod touch

  1. In the music application, press your profile icon in the upper left corner.
  2. Click on View Apple ID. You may need to connect.
  3. Under subscriptions, click on manage. If you have more than one subscription, type on your membership (membership of music Apple) to see your membership options.
  4. Under renewal Options, disable the automatic renewal. Confirm your selection, and touch done.

    If you don't see the option to disable the automatic renewal, your subscription will automatically stop at the end of the current billing cycle.
  5. Press done to return to the screen of your account and then press done to return to the application.

As shown in the image and the description of step 4, the subscription stops at the end of the billing cycle. After this date, you should be able to complete the change of your App Store:

Change your iTunes Store country or region

Thank you for reaching out to the communities of Apple Support.

Kind regards.

Tags: iPhone

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