Cannot change the ePrint Android app paper type when printing photos

I have the app installed on my phone (Samsung Galaxy S4) Android ePrint mobile and have a 7520 Photosmart printer at home.

When I'm at home, I see the same printer mentioned twice of the ePrint app, once via ePrint (with the printer shown e-mail address) mobile on my phone and the other wireless (with IP address).

If I were to print a picture from the application mobile ePrint, if I select my printer via a wireless connection, I see the option to change the type of paper, i.e. the plain paper or paper photo; But if I select the printer even via ePrint, the ability to change paper type no longer appears in the application.

When I travel, I do not see my printer via ePrint and I can't print a photo on from regular paper because of the absence of the option "document type." However, if I were to print a document via ePrint mobile application, the ability to change paper type appears.

So to summarize:

(1) mobile ePrint app photo wireless print - option "paper type" is present;

(2) photo of ePrint mobile printing app via ePrint - option "paper type" is absent;

(2) document of ePrint mobile printing app via ePrint - option "paper type" is present.

This may be by design, correct?

Thank you.

Hi phibei!

Thank you for posting.

I did some research on your post.

You're right, this is normal. This is due to the method of communication used. When you use the application printing via ePrint, it sends information by e-mail and limits the options available.

Happytohelp01

Tags: HP Printers

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