Cannot change the password using the question of security in l/min.

We have an identity server. We have a lost password management application. There is a webpass and a webgate configured for the application of the LPM. The mode of communication is simple. The forgotten password feature does not work for the application of the LPM.

Steps to re-create the issue
--------------------------------------
-In the form of connection, the user clicks on "I forgot my password"link
-User enter 'User ID' and then click on submit
-It redirects the user to a page of challenge question, the answer to the question the user and click on submit
-The next page confirms the user had correctly answered the secret question. And invite the user to enter the new password, retype the password, and then click Save
-When, click Save shows "cannot change the password. The screen is refreshed. The new password is not saved.

Identity & Webpass - 10.1.4.2 BP08 Server version

Thank you.

Hello

For the LPM error "cannot change the password" check if you set a "minimum age" in the definition of the strategy of password.
"If you set a minimum age of 2 days for example, the user will not be able to change his or her password before 2 days after the initial setting of the password and you will have 'identity/oblilx/logs/oblog.log' shows: ERROR 0 x 00000901 lost_pwd_mgmt.cpp:264 'cannot change password' loginName ^ xxxxx" in oblog.log

--> In our POC password minimum age has been set, and we have forgotten that we have in him... This is why we hade this error on the LPM scenario...
--> After setting the minimum age to 0, the scenario LPM works every time

Best regards

Tags: Fusion Middleware

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