cannot complete the download, whenever he says another installation of windows running when I don't have anything else running? Help!

Tried to download windows as well as other downloads and Java security. Every time it tells me another facility is active and I need to close it before I install the current download. I have opened and do not know if there is a place to see where an active installation can hide.
Thanks for working on this problem.

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If you download using Internet Explorer, press Ctrl + J and remove all active downloads.

Also:

Click Start, type: folder

Press enter

Delete the contents of the temp folder

Restart the computer and try to download again.

Tags: Windows

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