Cannot configure the e-mail account on Thunderbird

Downloaded Thunderbird last on my Vista PC. GoDaddy, I had all the info I needed for my IMAP account for the incoming server, etc.. The GoDaddy guy said to use a manual configuration.

When you try to configure Thunderbird, I entered all the info, but the 'Done' button is grayed out. My only choice was to "create new account", "re-test" and "Cancel". I tried to re - test & he said he was trying to connect to the server, but that went on for 5 minutes and the GoDaddy guy has said it should take 15 seconds. Therefore, there is no way to tell fact or finished.

The help pages say enter info & "after the recording of these changes", you can get your email address. But how to save the changes when the OK button is grayed out?

Thank you.

Thanks for the suggestion. I called GoDaddy & it turns out that I have NO SSL (the other guy said I did) that's why it didn't work before. Now, I have it configured. Thanks for your help.

Tags: Thunderbird

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