Cannot connect digital video camera

Hello

I tried in vain for hours connect a digital video camera to my Vista computer. I tried the camera on other computers and cannot connect to them either. It's a Sony Handycam and I used 4 Pin/4 Pin firewire cable 4 pin/6 pin. I also tried a USB cable. I'm running the camera in the game while restarting the computer, I tried to turn the camera on or off when you are connected to the count. I checked the settings of the camera and they all look great. I don't think that the problem is with the camera because I downloaded the video in addition to him in the past, but only once. Is there a chance that a Vista update caused vista to no longer recognize my camera?

Thank you

Russ

Hi GraceRuss,

It is unlikely that an update is the problem with the camera because the camera does not work on any machine. Looks like that there is a problem with the camera or a problem in the connection. You must consult the instruction manual provided with your product first and then consult with the support of sony. Thank you, Jeremy M - Support Engineer

Tags: Windows

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