Cannot connect printer hp on my macbook air even if the two are shown to be working normally.   software is updated.

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  Describe your current antivirus and software anti malware situation: McAfee, Norton, Spybot, AVG, Avira
  !, Defender, ZoneAlarm, PC Tools, MSE, Comodo, etc..
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  Download, install, update and do a full scan with these free malware detection programs:
  Malwarebytes (MMFA): http://malwarebytes.org/
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
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  Restart your computer and solve the outstanding issues.

  Do, or do not. There is no test.

  I decided to implement the points for a new puppy instead of a pony!

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  Hi @regtown,

  My bad

  Looks like you won't be able to scan to PC or Mac with this printer. HP ePrint app is certainly compatible via iOS for printing, but it won't help you analyze for iPad.

  Kind regards

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  Helen

  Hello @Helen42,

  Welcome to the HP Forums!

  I understand when you install the 120 desire via a wireless network, it's impossible to find this printer. I will do my best to help you! Follow this entire document from HP on "Can't find a printer" Error Message appears on the computer during a wireless network Installation.

  Please post your results, I will be looking forward to hear from your part have a good night!