Cannot connect to internet after removing a virus

Similar Questions

• Cannot connect to internet after auto update under Vista.

  Original title: System shows the connection, but cannot connect

  After an automatic update in Vista in mid-August I can no longer connect to the internet.  My system tray shows that I am connected but I can't.  I'm on a DSL wireless connection with a desktop computer (one does not) and a laptop with XP that always works very well.  I re - configure the modem, uninstalled, and reinstalled the wireless card, has run an anti-virus in safemode, uninstalled the Qwest connection network and re-installed AND uninstalled the update to Vista.  I even tried the system restore to an earlier time.  Nothing.  Internet diagnosis says that it cannot solve the problem.  I have read other forums on the UN-checing proxy settings but mine have not been verified.  I re-set my settings IE8 by default.  Uninstall protection against viruses... What did I miss?

  Hi dozerman5676,

  -You receive an error message/code when you try to connect to the internet?

  Follow the steps below:

  Method 1:

  Access the link below and follow the troubleshooting steps mentioned in the article for a possible solution:

  The problems of Internet connection

  Method 2: Reset Internet Protocol (TCP/IP)

   

  To resolve this issue automatically, click the fix this problem link. Then click run in the file download dialog box and follow the steps.

  See How to reset the Internet Protocol (TCP/IP)

  Gokul - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• Cannot connect to internet after Windows updates

  When I double click on broadband connection, it won't open after installing windows update

  * original title - whenever I have install windows update install but after pc restart I cannot connect to internet__b'coz when I double band click on the connection, it will not open__due for this I have to restore all the updates__please help *.

  Hello

  1. what operating system do you use?

  2 you get an error message while trying to access the internet?

  3 what updates did you install?

  1. you try to install an update in both clean start state (restart the computer after installing each update) and check the update is causing this issue and send the same return.

  Put your boot system helps determine if third-party applications or startup items are causing the problem.

  Try the steps instep 1 in the article to put your computer in clean boot mode.
  http://support.Microsoft.com/kb/929135

  For Windows XP:http://support.microsoft.com/kb/310353

  Note: To restore your computer to a Normal startup mode, follow these steps:

  a. click on start in the box start the search.

  b. type msconfig and press ENTER.

  If you are prompted for an administrator password or a confirmation, type the password, or provide confirmation.

  c. under the general tab, click Normal Startup - load all device drivers and services and then click OK.

  d. When you are prompted, click on restart.

  Install Windows updates in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/install-Windows-updates

  2 please check the items below to solve the problems of internet connectivity.

  Why can't I connect to the Internet?
  Using the troubleshooter from network in Windows 7
  Use Network Troubleshooter event logs to solve network problems

  In Windows network connection issues

  Thanks and greetings
  Umesh P - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• Cannot connect to Internet after reinstalling vista.

  * - Original title - OUR Dell laptop came with the vista operating system

  OUR Dell laptop came with the vista operating system. Myhusband dislike vista.  Exp of Windows has been installed on our laptop.  recently, virus disabled the jury mouse & key.  I reinstalled vista. How can I connect to the internet.  I get an error msg.  the underlying ethernet connectivity required for the broadband connection was not found. pls install activate the ethernet adapter.

  Fran

  Hi Joseph,.

  I see that you can not connect to the Internet after reinstalling vista. I'll help you with this problem.

  1. What is the brand and model of the computer?

  2 have you installed all necessary drivers after installing vista?

  3. do you format the disk hard while re - install vista?

  4. who is the ISP?

  I suggest you to refer to this article and check if that helps.

  Wired and wireless network problems: http://windows.microsoft.com/en-US/windows/network-connection-problem-help#network-problems=windows-vista&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

  Let us know if you need assistance with any windows problem. We will be happy to help you.

• Computer cannot connect to internet after the user changed network name

  Original title: "Network__".

  We offer free wifi in our lobby and yesterday a man asked our pin # so he could get on the internet, we discovered after leaving one of our computers cannot connect to the internet as the name of network now shows its computer network and it has need of a code key passes and the password , how can we disable and back to ours?

  You gave your PIN #?
   
  There should be a reset button on your access to restore your system to
  by default. Of course, you will then have to re-enter many of your
  security data, unless you have saved it.
   
  "Artic Auto Air" wrote in message
  News: 92aa11d3-77ea-4680-b04c-c415b59e2c66...
  > We provide free wifi in our lobby and yesterday a man asked our pin #.
  > so he could get on the internet, we discovered after leaving one of our
  > computers cannot connect to the internet because the name of the network shows now
  > like its computer network and there need a code key passes and the password, how
  > We turn off and back to ours?
   
   
   

• Apps de Metro de Windows 8 Pro cannot connect to internet after the first reboot

  Hello

  I have recently installed Windows 8 Pro x 64 OEM, and I noticed after awhile that my store, Stocks, Weather, News,... cannot connect to the internet more. However, all other applications work.
  Even more strange, after installing all the updates, I noticed that I can navigate with my IE on the desktop, but not a single party of metro?
  Long story short, after several relocations (refresh option), I've noticed as a result of behavior:
  1. during the first start after installation, EVERYTHING WORKS PERFECTLY. I can browse, look at the weather, everything store.
  2. when I restart the computer and any time after that, is STOP WORKING.
  Another thing I noticed was that his (SoundBlaster Audigy) card didn't work the first time, but after rebooting, it worked, so I guess something happened after the first reboot?
  It was a clean install (OEM version) and Windows are activated, and I tried signing in with or without live account (no difference).
  Help me please, since this is quite irritating :(

  Hello

  I finally found the problem.
  The invisibility of the active network has pushed me towards the answer.
  biggest mistake I made was using the option refresh windows, because it was useless for my troubleshooting.
  By mistake I chose my first install, public internet connection and the course of the updating of the system did not ask see me that.
  In defining the private connection after clean installation (No refresh, brute force reinstall) makes everything work after reboot and completely solved the problem for me.
  Why the network does not disappear after reboot? It's something weird, and it shouldn't happen!
  The resolution of network problems found no problem, because the internet connection worked, but he had no problem with no network also appear or metro apps does not.
  This should be corrected, as it would be a great help in this scenario.
  TL; DR: Make sure you set your connection on the private sector, or windows becomes crazy and your metro applications do not work (and I also noticed that visual studio could not deploy projects in this scenario, but that's another story).

• Cannot connect to internet after Windows Update

  I was not able to connect to the internet after windows updates 7 of 14 October 2010, unless I have to restore the system to October 13.

  Hi jlm00926,

  ·        Update that you installed before the problem?

  ·        Are you able to connect to the internet properly now?

  You can set up your computer in a clean boot state. Subsequently, download & install the update manually from the Microsoft Download Center.

  http://www.Microsoft.com/downloads/en/default.aspx

  Clean boot will start Windows 7 by using a minimal set of drivers and startup programs and helps eliminate software conflicts.

  The following link has steps showing how to perform the clean boot: http://support.microsoft.com/kb/929135

  Note: Please make sure that the computer is configured to start as usual according to step 7 of the article: how to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7: http://support.microsoft.com/kb/929135

  Hope the helps of information. Please post back and we do know.
  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• XP systems cannot connect to internet after updates applied over the weekend (10/29 - 10/31)

  Systems: Dell Optiplex 740

  Operating system: XP Pro, SP3.  Connected to the AD network.

  Antivirus: Symantec Endpoint Protection

  : Systems imaged with Symantec Solution Suite 2.5, running ghost console client, run office 2007, LotusNotes email client, Adobe Acrobat 9.0 pro, no odd/specialty software.

  The following hotfixes have been automatically downloaded and installed this weekend.  (The domain value autoinstall updated policy)

  KB2296011 KB2345886 KB2360937, KB2378111, KB2387149, KB982132, KB979687, KB981957, KB2279986, KB2360131, KB2418241

  System ran perfectly before the updates above being installed, applied.

  Symptoms:

  1 - log on to the network, sometimes connection takes hours (2-3) to load a new or existing profile.  This seems random, as some profiles allow an immediate connection.
  2 - the system does not stop.  Even if gone for 16 hours, it never completes the task.
  3. can access local systems within the network through a UNC path, but very very slow.  Can ping anywhere, ping also solves dns IP (google.com, yahoo.com, etc.).  Can't access a Web page than IE.  Curiously, install google chrome or any other browser allows web access - never through IE, however.
  4. can not view or change the connections of the network adapters.  Hangs and never completed the task.
  5 USB devices not already connected to the workstation before above patches do not load/install, even if they were previously on this system.  For example, a USB key that worked Friday does today.
  6 - when the screensaver activates, system is not sometimes recover.
  7 - safe mode with networking will run without problem.  IE works, connects to the web.  No hardware problem, no connectivity issues.

  Here is what I have tried, in all possible and combination orders:

  1. remove each patch listed above.
  2. remove each patch listed above AND any referenced patch.
  3 reinstall the SP3.
  4. remove each piece of software other than the operating system.
  5 - disable all services that do not work in safe mode with network.
  6. Remove and reinstall the NIC drivers.

  I am at a loss.  I have an image before the explosion, and it works perfectly until these patches are downloaded and installed.  After the restart, bam.  So, I can easily reproduce the problem.

  Does anyone have any ideas or clues as to what to try?

  Error message after you install an update of Windows Internet Explorer from Windows Update or from Microsoft Update: "cannot display the Web page":
  http://support.Microsoft.com/kb/942818

  If tweaking your third-party provider (i.e., Symantec Endpoint Protection) the firewall settings don't help, try the following:

  1. disable all components Symantec Endpoint AND THEN make sure that the Windows Firewall is enabled.

  NB: Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed step #5 below.

  2 Uninstall "a security update for Windows Internet Explorer 7 (or 8) (2360131)" [or "for Windows XP security update (2360131)" If IE6] via Add/Remove Programs (make sure the box show updates at the top right) and reboot.

  3 d - c #1 above.

  4. open Internet Explorer (only) to http://windowsupdate.microsoft.com . Select CUSTOM and scan | Install all security critical updates available (e.g., KB2360131).  If an update of root certificates is listed (possibly in the category of the optional software updates on the left side of the scan results window), install it to enjoy enhanced Internet Explorer security.

  5 reboot & make sure that all in #1 above is activated again and, if necessary, disable the Windows Firewall and enable your third-party firewall.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Firefox cannot connect to internet after some time to be on

  Hello

  I posted this question some time ago and since I don't have any solution for work and I still have this problem, I am reposting now. My problem is simple: I start my computer and open Firefox. I browse the internet normally. No problems so far. But lets say I'm going to take a NAP or I stop just from browsing for something else on the computer without closing Firefox or whatever. After a while, I go back to browsing the Firefox (the same window with the same tabs are always open) but now no page will finish loading regardless of how long wait.

  I close Firefox and open it again. Next, I get an error popup stating that Firefox is still ongoing and I need to shut it down. When I close this pop-up window then I get another error saying it is impossible to load my profile. I got that close and reopen Firefox. Now, it loads pages normally again but only for 1 or 2 minutes, and no more after that. I repeat the process and I still get the same results until I restart my computer.

  I checked for any viruses and I have nothing at all, and there is absolutely no problem with my overall connection since no other programs have this problems only Firefox. What can I do?

  Thank you.

  IM Edit: The problem right now and I just checked but looks like some tabs to work and others do not so I don't really understand.

  
  

• Cannot connect to internet after start - found that the firewall is not enabled

  Original title: when the pc is turned on, unable to connect to the internet, found the firewall is not turned on. After repeated clicks, it finally works

  When the pc is turned on, I can not connect to the internet. I found that the firewall is not enabled. went to the control panel and clicked on the firewall and got the message that he could not appear, also could not click the security icon. After having repeated clicks and play with him, he finally turns on and I can use the pc normally. also now when I go into the control panel I just get a list up and down things on the control panel. used to occupy the entire screen from left to right. in color, maybe these two things are related, I do not know

  When the pc is turned on, I can not connect to the internet. I found that the firewall is not enabled. went to the control panel and clicked on the firewall and got the message that he could not appear, also could not click the security icon. After having repeated clicks and play with him, he finally turns on and I can use the pc normally. also now when I go into the control panel I just get a list up and down things on the control panel. used to occupy the entire screen from left to right. in color, maybe these two things are related, I do not know

  It's just a detailed view...

  I suggest some standard maintenance and cleaning which will generally help as you allow to get acquainted with your machine so that you can restrict the possibilities...

  Search for malware:

  Download, install, execute, update and perform analyses complete system with the two following applications:

  • MalwareBytes (FREE)
  • SuperAntiSpyware (FREE)

  Remove anything they find.  Reboot when necessary.  (You can uninstall one or both when finished.)

  Search online with eSet Online Scanner.

  The less you have to run all the time, most things you want to run will perform:

  Use Autoruns to understand this all starts when your computer's / when you log in.  Look for whatever it is you do not know using Google (or ask here.)  You can hopefully figure out if there are things from when your computer does (or connect) you don't not need and then configure them (through their own built-in mechanisms is the preferred method) so they do not - start using your resources without reason.

  You can download and use Process Explorer to see exactly what is taking your time processor/CPU and memory.  This can help you to identify applications that you might want to consider alternatives for and get rid of all together.

  Do a house cleaning and the dust of this hard drive:

  You can free up disk space (will also help get rid of the things that you do not use) through the following steps:

  Windows XP should take between 4.5 and 9 GB * with * an Office suite, editing Photo software, alternative Internet browser (s), various Internet plugins and a host of other things installed.

  If you are comfortable with the stability of your system, you can delete the uninstall of patches which has installed Windows XP...
  http://www3.TELUS.NET/dandemar/spack.htm
  (Especially of interest here - #4)
  (Variant: http://www.dougknox.com/xp/utils/xp_hotfix_backup.htm )

  You can run disk - integrated into Windows XP - cleanup to erase everything except your last restore point and yet more 'free '... files cleaning

  How to use disk cleanup
  http://support.Microsoft.com/kb/310312

  You can disable hibernation if it is enabled and you do not...

  When you Hibernate your computer, Windows saves the contents of the system memory in the hiberfil.sys file. As a result, the size of the hiberfil.sys file will always be equal to the amount of physical memory in your system. If you don't use the Hibernate feature and want to reclaim the space used by Windows for the hiberfil.sys file, perform the following steps:

  -Start the Control Panel Power Options applet (go to start, settings, Control Panel, and then click Power Options).
  -Select the Hibernate tab, uncheck "Activate the hibernation", and then click OK. Although you might think otherwise, selecting never under "Hibernate" option on the power management tab does not delete the hiberfil.sys file.
  -Windows remove the "Hibernate" option on the power management tab and delete the hiberfil.sys file.

  You can control the amount of space your system restore can use...

  1. Click Start, right click my computer and then click Properties.
  2. click on the System Restore tab.
  3. highlight one of your readers (or C: If you only) and click on the button "settings".
  4 change the percentage of disk space you want to allow... I suggest moving the slider until you have about 1 GB (1024 MB or close to that...)
  5. click on OK. Then click OK again.

  You can control the amount of space used may or may not temporary Internet files...

  Empty the temporary Internet files and reduce the size, that it stores a size between 64 MB and 128 MB...

  -Open a copy of Microsoft Internet Explorer.
  -Select TOOLS - Internet Options.
  -On the general tab in the section 'Temporary Internet files', follow these steps:
  -Click on 'Delete the Cookies' (click OK)
  -Click on "Settings" and change the "amount of disk space to use: ' something between 64 MB and 128 MB. (There may be many more now.)
  -Click OK.
  -Click on 'Delete files', then select "Delete all offline content" (the box), and then click OK. (If you had a LOT, it can take 2 to 10 minutes or more).
  -Once it's done, click OK, close Internet Explorer, open Internet Explorer.

  You can use an application that scans your system for the log files and temporary files and use it to get rid of those who:

  CCleaner (free!)
  http://www.CCleaner.com/
  (just disk cleanup - do not play with the part of the registry for the moment)

  Other ways to free up space...

  SequoiaView
  http://www.win.Tue.nl/SequoiaView/

  JDiskReport
  http://www.jgoodies.com/freeware/JDiskReport/index.html

  Those who can help you discover visually where all space is used.  Then, you can determine what to do.

  After that - you want to check any physical errors and fix everything for efficient access"

  CHKDSK
  How to scan your disks for errors* will take time and a reboot.

  Defragment
  How to defragment your hard drives* will take time

  Cleaning the components of update on your Windows XP computer

  While probably not 100% necessary-, it is probably a good idea at this time to ensure that you continue to get the updates you need.  This will help you ensure that your system update is ready to do it for you.

  Download and run the MSRT tool manually:
  http://www.Microsoft.com/security/malwareremove/default.mspx
  (Ignore the details and download the tool to download and save to your desktop, run it.)

  Reset.

  Download/install the latest program Windows installation (for your operating system):
  (Windows XP 32-bit: WindowsXP-KB942288-v3 - x 86 .exe )
  (Download and save it to your desktop, run it.)

  Reset.

  and...

  Download the latest version of Windows Update (x 86) agent here:
  http://go.Microsoft.com/fwlink/?LinkId=91237
  ... and save it to the root of your C:\ drive. After you register on the root of the C:\ drive, follow these steps:

  Close all Internet Explorer Windows and other applications.

  AutoScan--> RUN and type:
  %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
  --> Click OK.

  (If asked, select 'Run'). --> Click on NEXT--> select 'I agree' and click NEXT--> where he completed the installation, click "Finish"...

  Reset.

  Now reset your Windows with this FixIt components update (you * NOT * use the aggressive version):
  How to reset the Windows Update components?

  Reset.

  Now that your system is generally free of malicious software (assuming you have an AntiVirus application), you've cleaned the "additional applications" that could be running and picking up your precious memory and the processor, you have authorized out of valuable and makes disk space as there are no problems with the drive itself and your Windows Update components are updates and should work fine - it is only only one other thing you pouvez wish to make:

  Get and install the hardware device last drivers for your system hardware/system manufacturers support and/or download web site.

  If you want, come back and let us know a bit more information on your system - particularly the brand / model of the system, you have - and maybe someone here can guide you to the place s x of law to this end.  This isn't 100% necessary - but I'd be willing to bet that you would gain some performance and features in making this part.

• cannot connect to internet after updating the window have local only

  I have the 'local only' box do not connect to wireless internet cannot communicate with a dns server or router/AP access. connection with Wired...  I disabled router, rebooted, nothing seems to solve problems

  http://www.bleepingcomputer.com/tutorials/tutorial140.html

  Understanding Windows Update and Extras in Windows Vista at the link above.

   

  Remove the Vista updates; two ways to do this:

  1. a System Restore to before the updates:

  Click Start > programs > Accessories > system tools > System Restore > restore time/choose your own date > next

  If you use Norton, disable it before using the system restore.

  If it is impossible to enter the Normal Mode, do a Safe Mode system restore:

  Press F8 at the startup/power and the list of startup options, use THE ARROW key to select Safe mode > and then press ENTER.

  System restore steps according to the info above.

  Also:

  2. click on start > right click on computer > properties > Windows updates down the lower left corner > updates installed in the lower left corner in the next window

  > then click the one that you don't want > uninstall will appear at the top > uninstall it.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, on the page where you clicked "Installed updates", click on change settings at the top left corner it

  > Change update settings in the next page of AutoUpdate to "check for updates but let me choose etc" > OK ".

  When you take a look at pending updates, you can either download/install them one at the time, namely the update causing you problems.

  > or if you do not need an individual > right-click on > UAC prompt > hide it

  See you soon.

  Mick Murphy - Microsoft partner

• Cannot connect to internet after Windows update. With the help of windows 7 on a brand new computer

  Just got a new laptop last week... The internet worked right out of the box... Now last night I let windows do a big update, and now my internet does not work...  It says something about "connects to the DNS servers.

  So I did a system restore to an earlier time, and the internet works fine...

  which ____ should I do?

  Hi 31aboy,
   
  Welcome to the Microsoft Answers community.
   
  Try to install the update to windows in clean boot mode.

  To enter the mode of clean boot on your computer, follow these steps.
  1. click on start, type msconfig in the search box and press ENTER.
   
  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
   
  2. in the general tab, click Selective startup.
  3. under Selective startup, clear the check box load startup items.
  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
  5. click on OK.
  6. When you are prompted, click on restart.
  7. now run windows update.

  http://support.microsoft.com/kb/331796 . In addition, see the section on how to restore your computer to a Normal startup mode.
   
  If you are facing the same problem even after installing the update in clean boot mode, then check the update in windows update history and send me the update name.
   
  Steps to view the windows update history:
   
  1. open Windows Update by clicking the Start button, all programs and then click Windows Update.
  2. in the left pane, click view update history.
   
  Hope this information is useful.
  Let me know if it worked.
   
  Thank you, and in what concerns:
  Umesh P - Microsoft Support
  Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/ Microsoft answers feedback Forum and let us know what you think.

• Other devices with yellow! and cannot connect to internet after reformatting

  I reformatted my gateway with the original XP disc. Now the multimedia audio controller is missing and there are several "other devices" with yellow! I tried to update the drivers on the site of the bridge for this model, but it's still a mess, and I can't connect to the net!

  Hi BrianFiles,

  If you have reinstalled Windows XP after formatting the hard drive, then you will need to install all the necessary drivers on the computer for devices work correctly.

  You can try to search for hardware changes in Device Manager and later proceed to reinstalling the driver.

  1. Click Startand then click run.
  2. Type devmgmt.msc , and then click OK.
  3. In Device Manager, click on your computer so that it appears highlighted.
  4. Click Action, and then click find the hardware changes.

  I suggest that you download from the site of the Bridge and save all necessary drivers on the hard drive and then try to install the drivers, check if it helps.

  Also reinstall the drivers for the chipset on the site of the bridge.

  If you still cannot get sound on the computer then go to the link below and run the troubleshooter available, check if it helps.

  No sound in Windows

  http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

  How to troubleshoot unknown devices listed in Device Manager in Windows XP
  http://support.Microsoft.com/kb/314464

  Troubleshooting of conflict of devices with Device Manager
  http://support.Microsoft.com/kb/310126

• Cannot connect to internet after upgrading to windows xp professional version 2002 service pack 1.

  Hello

  My labtop is hp nc6000. I have upgraded to windows xp professional version 2002 service pack 1 and I can't connect to the internet.

  I used another computer desktop to download service pack 2 and 3, but still cannot install these due to no internet connection.

  I also tried to upgrade the drivers of hp nc6000 obtained from another computer, but received a message that the package cannot be decompressed - another copy must be obtained.

  Please help with kindness.

  Thank you.

  Are you trying to connect wireless or ethernet cable? Have you checked your connections are enabled? If you use the wireless option, you use the hp or windows connection manager?

  I sugest you try to connect with an ethernet cable and go to the network connection in Control Panel and check if your local connection is enabled. If you connect through a router has the DHCP settings.

  If you use the wireless you will need to enter the connection as a new SSID and key details

• E2500 cannot connect to internet after re-configuration wifi

  After the initial Setup, if I go to advanced configuration and trying to modify the wireless router drops it's internet connection (looks like it does not acquire DHCP) and is incapable of is re - connect until I have reset to the default values and use the CD again.

  I confirmed that change the SSID or password it breaks, but I don't know about the other parameters.

  The firmware update seemed to kill it, also, but at that point, I gave up and am about to put the thing in the trash. My router linksys 15 years ago, works very well and doesn't have this problem.

  Hi there, rick2019. We are sorry for the inconvenience this is for you. Give us a chance to help you with this question and help solve you this challenge. Do you feel the abandonment of the Wired internet connection and wireless? Have you met the challenge even after the firmware upgrade yet?