Cannot connect to new modem/wireless router with Dell Inspiron 510 M, but our other machines will connect without problem.

Old modem/router died, received the new modem and Netgear router separate from Comcast

Two other laptops (MSI Wind Windows XP, HP 6930p-Windows XP) and my Samsung smartphone connect with no issues.

Dell Inspiron 510 m is able to connect to the network without wire of a neighbor, but none of our other machines are able to because of the configuration of network security.

When the network security key for our network on the printer Dell, Dell dialog box displays only 8 digits, but the security key is 10.

Hello

Replace the key to WEP (wired equivalent privacy) security check and the settings of the router if you are able to connect. Follow the steps mentioned below.

Change the WEP key in Vista:

a. click the Start button.

b. click Network in the right column in the start menu.

c. click Network Center in the menu bar horizontally.

d. click reorganize wireless networks.

e. double-click the wireless network you want to change.

f. click on the Security tab.

g. changing the network security key and the encryption type.

h. click OK.

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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