Cannot connect to or discover the Bluetooth device despite good matching steps win 10 Ideapad 310 15ISK

Just bought this laptop. I know that it is supposed to have full Bluetooth connectivity out of the box. I tried everything, read all the instructions and knowledge base, etc.. Downloaded 2 packages of different drivers of my product page and searches, nor install, saying: 'not right for this device' or something like that. Tried to install the drivers for energy management and Bluetooth, no help. What is going on? I need a solution. I poured money from good headset Bluetooth to pair with this laptop. Thank you.

p.s., Microsoft's Bluetooth drivers are installed and checked for updates, these are courses

Tags: Lenovo Notebooks

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