Cannot connect to windows live messenger, error is could not close program when you try to download the new version of windows live messenger

When you try to connect to windows live messenger, I have error message a new version of messenger is available for download. When I select Yes, wat happens in it will not download new version of windows live messenger but it says could not close the programs. Please help me again

Hello

Method 1.
Here's how you can solve this problem:

a. download the latest version of Windows Live Messenger available onhttp://explore.live.com/windows-live-Messenger-XP

b. update of Windows XP through Windows Update.

c. go to "C:\Program Files\Windows Live" and remove the 'Messenger' folder (Note: replace 'C' with your root drive letter)

d. go to "C:\programdata" (Note: replace 'C' with your root drive letter) and remove Windows Live install and WLInstaller, if you have a

e. restart the PC.

f. run the installation program that you downloaded.

Method 2.
If the problem persists I recommend you ask your question on the dedicated Windows Live forums.

Here is the link to the Windows Live Messenger category.
http://windowslivehelp.com/forums.aspx?ProductID=2

I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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