Cannot connect to Windows Vista due to password problem

I have a Dell XPS computer laptop model PP28L and run Vista Home Premium. When I bought the computer I bought in a pawn shop. Of course it was sold with no records at all. No recovery or restore of Windows disks. I have a valid Microsoft "proof of License'for my Vista Home Premium. Should I be reinstall Windows and if yes how I'd get the disks.

* original title - cannot connect on Windows Vista Home Premium because someone changed my password, deleted my ID of the administrator and the guest connection. I am in the *.

Your only option is to do a clean install of Vista.  There is no free, download of the disk.  Contact the manufacturer of the computer and they may be willing to sell you a set of recovery disks to reinstall the system (but you will need 23 digit product key to activate it in all probability even if sometimes it is not necessary when it is made with recovery on the same computer discs).

Here is Microsoft's policy on software lost: http://support.microsoft.com/kb/326246 you can see is not much help.

If you can borrow an installation disk of Vista genuine of the same size of the bit of ANYONE, you can use that with your product key to re - install the system and start over (you get a new administrator account and set your own password for him - or to leave empty that you choose).

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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