Cannot connect using ThinkVantage Fingerprint software

Hi, I can't connect using my fingerprint reader. I'm sure that the fingerprint reader is OK, I sucessfully registered fingerprints. I activated the connection of the fingerprint, when the computer starts, windows 7 message saying 'Slide your finger on the green' appears, but when I drag the finger, nothing happens. Fingerprint reader just a flashing green (when I try to finger Chipeur, who is not registered, flashes orange, so fingerprints are registered properly).

I tried to uninstall the software of fingerprints and the pilot, but his does not work. I connect with the domain account.

OS: Windows 7 x 64

Lenovo T410 (NT7Q7MC)

ThinkVantage Fingerprint Software version: 5.9.4

Thank you very much for the help!

Labus

The domain account is probably the question given that the fingerprint software is installed for local connections. Someone correct me if I'm wrong about this.

Tags: Lenovo Products

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