Cannot delete device tree configuration switchblock

I physically removed several unused switchblock of 2800 carrier cards, they appear in red x in MAX configuration tree, but there is no option to delete or remove the devices from the tree.  Online help says right-click on the name of the device and select Remove, but there is no option to delete in the menu.

Hi Bholsinger,

Thank you for bringing this to us.

We tabled an error report (CAR # 609019) to address and solve this problem.

I can't guarantee when it will get taken care of, but it is on the radar of the dev team.

In the meantime we have two solutions of workarounds for the problem:

  • Remove and re-add the SwitchBlock together carrier
    1. Shut down the system and remove the bracket SwitchBlock

    2. Turn on the system and delete the MAX carrier

    3. Turn the system pulling back and insert the carrier with the desired modules

    4. When you re - fuel system, you can reconfigure the carrier as you wish

* If you have configuration data (the names of custom device, scales, tasks, etc.). I would highly recommend you to export your configuration data (file > Export).  You can then edit the file to remove SwitchBlock items you want.  Then restart the system, you can import the file (file > import).  Otherwise, you will need to re-create all your custom data after reset the database.

I personally recommend the first option because it is the simplest, but please let us know if any of these options works for you. I know that they are not ideal, but I hope that you find them satisfactory in the meantime

Best regards

Chris

National Instruments

Tags: NI Products

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